Dispatch Supervisor

Key Responsibilities

• Supervise and coordinate daily warehouse dispatch activities.
• Ensure orders are accurately picked, checked, packed and dispatched according to schedule.
• Coordinate loading and offloading of goods and ensure correct quantities are dispatched.
• Verify dispatch documentation, delivery notes and related records.
• Monitor stock leaving the warehouse and ensure proper inventory controls.
• Coordinate with warehouse, transport, logistics and other relevant departments.
• Ensure dispatch schedules and delivery deadlines are met.
• Investigate and resolve dispatch discrepancies, shortages and damages.
• Supervise, motivate and manage dispatch staff.
• Ensure compliance with warehouse procedures, health and safety requirements and company policies.
• Conduct regular checks to ensure that goods are properly packed, labelled and prepared for delivery.
• Maintain accurate dispatch records and prepare operational reports.
• Identify opportunities to improve dispatch processes and operational efficiency.

Minimum Requirements

• Grade 12 / National Senior Certificate.
• A formal qualification in Logistics, Supply Chain, Warehouse Management or a related field will be an advantage.
• 3-5 years' experience in warehouse/dispatch operations, preferably at supervisory level.
• Proven experience supervising and managing a warehouse or dispatch team.
• Good understanding of stock control, warehouse procedures and dispatch processes.
• Experience with warehouse management or inventory systems.
• Good computer literacy, including Microsoft Excel.
• Valid driver's licence will be an advantage.

Key Skills & Competencies

• Strong leadership and supervisory skills.
• Excellent organisational and time-management skills.
• Good communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Problem-solving and critical-thinking ability.
• Ability to work under pressure and meet tight deadlines.
• Ability to manage multiple tasks in a fast-paced warehouse environment.
• Strong understanding of stock and dispatch controls.
• High level of accountability and reliability.
• Commitment to workplace health and safety.
• closing date: 22-10-2026