D&T Sr Analyst - DevOps Release Management

Purpose of the Job

As a key member of DevOps team, the Senior Analyst, Change and Release Management will play a critical role focuses on streamlining software development processes by integrating development and operations, implementing automation tools, and fostering collaboration. Responsibilities include infrastructure management, automation of deployment pipelines, tool selection and integration, and ensuring efficient, reliable, and secure delivery of software products throughout the development lifecycle.

Additionally, the incumbent will optimize resource utilization and ultimately, the role contributes to quicker release cycles, reduced downtime, improved system performance, and increased innovation, driving overall business agility and success.

Job Description

Customer:

• Ensure continuous delivery of new features and updates to improve product offerings.
• Quickly respond to and resolve production issues to minimize customer impact.
• Collect and analyze customer feedback to guide development and operations improvements.
• Maintain and improve system reliability, uptime, and overall performance.

People:

• Foster a collaborative culture between development, product team, and other cross-functional teams.
• Facilitate regular communication and collaboration through meetings, tools, and processes.
• Provide training and resources to team members to improve their skills in DevOps practices and tools.
• Encourage continuous learning and professional development within the team.
• Promote best practices and standards across the team.

Operations:

• Develop and maintain CI/CD pipelines to automate the build, test, and deployment processes.
• Automate repetitive tasks to increase efficiency and reduce human error.
• Manage cloud and on-premises infrastructure to support development and production environments.
• Ensure infrastructure is scalable, secure, and cost-effective.
• Implement incident management processes to quickly address and resolve production issues.
• Conduct post-incident reviews and implement improvements to prevent future occurrences.
• Manage and maintain configuration settings for applications and infrastructure.
• Use configuration management tools to ensure consistency across environments.
• Participate in strategic planning and roadmap development for DevOps initiatives.
• Lead the planning, coordination, and execution of software releases across multiple environments, ensuring timely and high-quality delivery.
• Design, build, and maintain scalable infrastructure.

Financial Results:

• Monitor and optimize cloud and infrastructure costs to ensure efficient use of resources.
• Implement cost-saving measures without compromising on performance and reliability.
• Allocate resources effectively to meet operational and project needs.
• Balance resource allocation to support both ongoing operations and new initiatives.
• Assist in planning and managing budgets for DevOps tools, infrastructure, and team resources

Job Requirements - Experience and Education

• Bachelor’s degree in computer science or engineering.
• Candidates working for this position should possess at least 3 years of work experience as a DevOps Engineer, release management.
• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.
• Strong ability to work with remote teams.
• Candidates must possess experience in using Linux, Windows, CI/CD, Azure DevOps, GitHub, AWS Code Deploy.
• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Shell scripting and Git.
• Candidates should demonstrate knowledge in handling distributed data systems. Examples: Elasticsearch, Cassandra, and others.
• Candidates must possess in configuring and automating the monitoring tools. Examples: Elastic APM, DebugDiag, etc

Leadership Behaviors

Building Outstanding Teams

Setting a clear direction

Simplification

Collaborate & break silos

Execution & Accountability

Growth mindset

Innovation

Inclusion

External focus

Skills