Senior Software Technical Support Team Member

Job Title: Senior Software Technical Support Team Member

Job Location: Merrifield, VA

Eligibility/Clearance: Ability to obtain and maintain a Public Trust

clearance and successfully pass a thorough Government background

screening process requiring the completion of detailed forms and

fingerprinting.

This position has a U.S. residency requirement. The USPS security

clearance process requires the selected candidate to have resided in the

U.S. (including U.S. Territories) for the last five years as follows:

- U.S. Citizens cannot have left the U.S. (including U.S. Territories)

for longer than 6 months consecutively in the last 3 years (unless

they meet certain exceptions).

- Non-U.S. Citizens cannot have left the U.S. (including U.S.

Territories) for longer than 90 days consecutively in the last 3

years.

WHAT YOU’LL NEED TO SUCCEED:

Education

- A degree from an accredited College/University in the applicable

field of services is required.

List of tasks to be performed:

- Responsible for managing the entire SLDC life Cyle.

- Maintaining Optimal System performance and proactively mitigating

risks early.

- Takes projects from assignment to implementation.

- Supports management team’s efforts in change management, Dependency

risks and Critical Path Method to map risk burndown charts.

- Recommend and take action to improve processes.

Required Certifications:

- One of the following:

- SAFe RTE (Release Train Engineer)

- SAFe Architect

- PMI ACP (Agile Certified Practitioner)

Required Skills:

- The Senior Software Engineer will heavily be using these skills:

- Dependency risks and Critical Path Method to map risk burndown

charts

- Team velocity and capacity planning

- Communication

- Leadership

- Organization

- time management

- budget management

- risk management

- problem-solving

- adaptability

- teamwork

Required Experience Level:

- 8+ years of relevant experience

- Minimum of 5-7 years’ experience in enterprise software development

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer

(EOE) who will provide equal employment opportunity to employees and

applicants for employment without regard to race, ethnicity, religion,

color, sex, pregnancy, national origin, age, veteran status, ancestry,

sexual orientation, gender identity or expression, marital status,

family structure, genetic information, or mental or physical disability.