Program Manager Contingent

Description

Ares Enterprise, LLC, a Woman-Owned Small Business (WOSB) specializing in enterprise IT, cybersecurity, cloud solutions, and technology modernization for Federal Government customers, is seeking an experienced Program Manager to lead a U.S. Army's Information Management and enterprise IT services program in Huntsville, Alabama.

The Contract Program Manager serves as the primary contractor representative to the Government, responsible for overseeing all contractual, operational, technical, financial, and personnel management activities.

The successful candidate will lead a multidisciplinary team delivering enterprise IT services, including cybersecurity, network operations, cloud infrastructure, application development, data analytics, IT service management, and emerging technology solutions supporting approximately 3,600 Government personnel.

This position requires a proven leader with extensive experience managing complex Department of Defense (DoD) IT contracts, directing technical teams, maintaining compliance with Army and DoD cybersecurity requirements, and delivering measurable results against cost, schedule, and performance objectives.

Requirements

Program and Contract Management

• Serve as the primary contractor point of contact for the Contracting Officer (KO), Contracting Officer's Representative (COR), OCIO leadership, and other Government stakeholders.
• Provide overall leadership, management, and oversight of all contract activities, personnel, subcontractors, and technical service delivery.
• Establish and enforce program management processes, performance standards, schedules, quality controls, and operational procedures.
• Manage contract financial performance, including budgets, cost controls, funding execution, labor allocations, and expenditure reporting.
• Develop, implement, and maintain the Program Management Plan (PMP) in accordance with contract requirements, including CDRL A001.
• Monitor program schedules, milestones, deliverables, and performance metrics to ensure compliance with contractual requirements.
• Identify, assess, document, and mitigate program risks, performance deficiencies, and operational challenges.
• Manage multiple simultaneous projects, Technical Directives (TDs), and subcontractor activities.
• Lead transition-in and transition-out planning to ensure continuity of mission-critical IT services.

Personnel and Resource Management

• Direct and supervise contractor personnel across multiple technical and functional disciplines.
• Establish and maintain a clearly defined organizational structure, reporting hierarchy, and escalation procedures.
• Coordinate workforce planning, recruitment, onboarding, personnel allocation, training, and retention activities.
• Ensure all assigned personnel possess the required security clearances, technical certifications, education, and experience before performing applicable contract tasks.
• Monitor staffing levels, workforce utilization, skills alignment, and resource availability to meet evolving mission requirements.
• Collaborate with OCIO leadership to evaluate resource allocation and recommend adjustments based on operational priorities.
• Maintain accurate staffing records, organizational charts, personnel directories, and reporting structures.

Technical Leadership and Oversight

• Provide technical leadership and management oversight for enterprise IT operations, including systems administration, network engineering, cybersecurity, application development, cloud services, and IT service management.
• Oversee the planning, design, implementation, integration, modernization, and sustainment of enterprise IT solutions.
• Maintain working knowledge of emerging technologies, including artificial intelligence (AI), machine learning, advanced analytics, cloud architectures, virtualization, and automation.
• Ensure IT services comply with applicable Army and DoD cybersecurity policies, technical standards, and regulatory requirements.
• Provide oversight of DoD Risk Management Framework (RMF) activities, cybersecurity documentation, system authorization requirements, and network configuration management.
• Coordinate with technical leadership to identify opportunities for operational efficiency, process automation, technology modernization, and continuous service improvement.
• Support the implementation and improvement of IT Infrastructure Library (ITIL)-aligned service management practices.

Government Relations and Performance Reporting

• Maintain effective working relationships with Government leadership, program stakeholders, subcontractors, and technical teams.
• Prepare and deliver executive-level briefings, program status presentations, and contract performance reviews.
• Provide accurate and timely reports covering program costs, schedules, staffing, accomplishments, risks, issues, and performance metrics.
• Oversee preparation and submission of contract deliverables, including Enterprise IT Performance Metrics (CDRL A002) and the Contracting Officer's Management Report (CDRL A003).
• Track key performance indicators (KPIs), service-level agreements (SLAs), customer satisfaction, and service delivery effectiveness.
• Participate in technical working groups, cybersecurity reviews, architecture meetings, program management reviews, service desk reviews, and strategic planning sessions.
• Promptly communicate significant incidents, risks, performance deficiencies, and corrective actions to Government stakeholders.
• Present recommendations to Government leadership to enhance service delivery, improve operational effectiveness, and reduce program risks.

Required Qualifications

• Active DoD Secret security clearance and ability to maintain the clearance throughout contract performance.
• U.S. citizenship.
• Demonstrated experience managing complex Federal Government or DoD enterprise IT support services contracts.
• Proven experience leading multidisciplinary technical teams supporting enterprise IT infrastructure, cybersecurity, network operations, cloud environments, and IT service delivery.
• Strong understanding of Federal contract management, cost controls, workforce management, performance reporting, and contract deliverable requirements.
• Working knowledge of DoD cybersecurity requirements, RMF processes, Army IT policies, and associated security documentation.
• Experience overseeing IT projects throughout planning, design, implementation, operations, and sustainment.
• Demonstrated ability to manage subcontractors, coordinate staffing requirements, address performance issues, and maintain accountability across technical teams.
• Experience developing program management plans, risk management strategies, performance dashboards, and executive-level status reports.
• Excellent leadership, organizational, analytical, problem-solving, written communication, and presentation skills.
• Ability to work full-time on-site at Redstone Arsenal, Alabama, and satisfy applicable installation access requirements.
• Ability to support occasional after-hours mission requirements and approved travel.

Preferred Qualifications

• Bachelor's or Master's degree in Information Technology, Computer Science, Cybersecurity, Engineering, Business Administration, Project Management, or a related field.
• 10+ years of progressive IT program delivery experience, including at least 5 years managing Federal or DoD IT programs or contracts.
• Project Management Professional (PMP) certification.
• ITIL Foundation or higher certification.
• Experience supporting U.S. Army aviation organizations, PEO/CPE organizations, or other Army acquisition commands.
• Experience managing large-scale IT operations involving multiple technical disciplines, Government stakeholders, and subcontractor teams.
• Experience with Army and DoD network environments, including classified and unclassified enterprise systems.
• Familiarity with DoD 8140 cybersecurity workforce requirements, RMF authorization processes, and DoD information assurance standards.
• Experience supporting cloud migration, infrastructure modernization, DevSecOps, AI-enabled solutions, and data analytics initiatives.
• Familiarity with ServiceNow, enterprise IT performance dashboards, and automated reporting solutions.
• Experience managing performance-based Federal contracts with multiple Technical Directives, contract deliverables, and evolving resource requirements.

About Ares Enterprise

Ares Enterprise, LLC is a Woman-Owned Small Business delivering innovative information technology solutions and professional services to Federal Government customers. Our capabilities include enterprise IT operations, cybersecurity, cloud modernization, application development, IT service management, and mission-focused technology solutions.

We seek experienced professionals who combine technical expertise, leadership, accountability, and a commitment to delivering exceptional service to our government customers.

Ares Enterprise is an Equal Opportunity Employer. All qualified applicants receive consideration for employment in accordance with applicable employment laws.