DevOps Engineer

The DevOps Engineer is responsible for supporting the reliability,

automation, scalability, and operational performance of ARM’s

technology platforms across AWS, Azure, Kubernetes, and on

premises environments. The role will design and maintain CI/CD

pipelines, automate infrastructure provisioning, support

containerized workloads, implement monitoring and observability,

and troubleshoot production issues.

The DevOps Engineer will work closely with Application Management,

Engineering, Infrastructure, DBA, and Information Security teams to

improve application availability, deployment efficiency, platform

resilience, and operational performance.

Responsibilities

Cloud, Kubernetes & Platform Operations

• Support and manage workloads across AWS, Microsoft Azure, and on-premises environments.
• Deploy, manage, and troubleshoot EKS, AKS, and on-premises Kubernetes environments.

Manage containerized applications using Docker, Kubernetes, and Helm.

• Support Kubernetes networking, ingress, load balancing, HAProxy, and MetalLB where applicable.
• Monitor platform capacity, performance, availability, and resource utilization. CI/CD, GitOps & Infrastructure Automation
• Design, build, maintain, and troubleshoot Azure DevOps CI/CD pipelines.
• Implement Infrastructure-as-Code using Terraform for repeatable and controlled infrastructure provisioning.
• Implement GitOps deployment practices using ArgoCD and Git.
• Automate application deployment, infrastructure configuration, and repetitive operational activities.
• Develop automation scripts using Bash, Python, PowerShell, or similar technologies.
• Maintain deployment controls, rollback procedures, and post-deployment validation.

Monitoring, Logging & Observability

• Implement and maintain monitoring using Prometheus and Grafana.
• Support centralized application and infrastructure logging using Graylog, Loki, ELK, or equivalent platforms.
• Configure dashboards and alerts for application, infrastructure, and Kubernetes health.
• Troubleshoot incidents using logs, metrics, traces, correlation IDs, Kubernetes events, and deployment history.
• Maintain runbooks, deployment procedures, technical documentation, and operational playbooks.
• Continuously improve proactive monitoring to identify issues before they impact users.

DevSecOps & Production Reliability

• Integrate SonarQube and appropriate quality/security checks into CI/CD pipelines.
• Support secure management of application secrets, credentials, certificates, and service accounts.
• Participate in production incident resolution, root-cause analysis, and problem management.
• Identify recurring issues and implement permanent automation or configuration based solutions.
• Support disaster recovery, platform resilience, backup, and recovery activities.

Requirements

COMPETENCIES, SKILLS & ABILITIES

• Minimum of 2+ years of practical DevOps, Cloud, or Platform Engineering experience.
• Strong hands-on knowledge of AWS and Microsoft Azure.
• Hands-on experience with EKS, AKS, and on-premises Kubernetes.
• Strong experience with Docker, Kubernetes, and Helm.
• Experience with Terraform and Infrastructure-as-Code.
• Experience with ArgoCD and GitOps deployment practices.
• Strong experience building and supporting Azure DevOps CI/CD pipelines.
• Knowledge of SonarQube and CI/CD quality/security integration.
• Hands-on experience with Prometheus and Grafana.
• Experience with Graylog, Loki, ELK, or similar centralized logging platforms.
• Experience with HAProxy and MetalLB is desirable.
• Strong Linux administration and production troubleshooting skills.
• Good understanding of DNS, TCP/IP, HTTP/HTTPS, TLS, routing, firewalls, ingress, and load balancing.
• Experience with Bash, Python, or PowerShell scripting.
• Ability to independently investigate and resolve production application, Kubernetes, cloud, networking, and infrastructure issues.
• Strong understanding of security, access control, and production governance.

Automation & Continuous Improvement Expectations

• Identify manual operational activities and automate them where practical.
• Reduce deployment effort, repetitive incidents, and operational risk.
• Build reusable pipelines, Terraform modules, scripts, dashboards, and deployment templates.
• Improve monitoring, alerting, deployment, and recovery processes.
• Promote Infrastructure-as-Code, GitOps, automation, and self-service practices.
• Track improvements in areas such as deployment success, incident reduction, MTTR, and platform availability.

QUALIFICATION & EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 2+ years of practical experience in DevOps, Cloud Engineering, Platform Engineering, Systems Engineering, or a related role.
• Practical experience supporting production environments and business-critical applications.
• Experience within financial services, fintech, or another regulated environment would be an advantage