Workplace AI Enablement & Collaboration Engineer

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Job Description:

ABOUT THE ROLE

We are looking for a Workplace AI Enablement & Collaboration Engineer to drive the adoption of Microsoft 365 Copilot, Power Platform and automation services.

You will partner with business stakeholders to identify high-value use cases, lead discovery and solution design workshops, and deliver secure and scalable workplace solutions. The role combines workplace AI enablement with hands-on engineering, governance and continuous improvement of Microsoft Teams, SharePoint Online, OneDrive and Exchange Online.

WHAT WILL YOU DO:

This is a strategic role for someone who wants to shape how AI, Copilot, automation and collaboration technologies are adopted across Arrow. You will work at the intersection of business needs, user enablement and Microsoft 365 engineering, turning early ideas into secure, scalable and practical solutions.

• Partner with business stakeholders to identify, evaluate and prioritize high-value AI, automation and collaboration use cases that address real business needs.
• Lead discovery and solution design workshops, translating business needs into practical technical solutions.
• Design and develop proofs of concept, rapid prototypes and reusable reference solutions using Microsoft 365 Copilot, Copilot Agent Builder, Copilot Studio and Power Platform.
• Create reusable templates, prompt libraries, enablement materials, and automation patterns.
• Drive technology adoption through training, coaching, communications, and change initiatives.
• Monitor adoption, usage, and value signals to recommend improvements and demonstrate business impact.
• Provide hands-on engineering, administration, troubleshooting, lifecycle management, and service optimization for Microsoft Teams, SharePoint Online, OneDrive, and Exchange Online.
• Recommend and apply governance guardrails, usage guidelines, and lifecycle practices to support secure, compliant, and scalable adoption.
• Develop and support automation solutions using Power Platform, PowerShell and relevant Microsoft 365 integration capabilities.
• Ensure alignment with security, compliance, data protection and responsible AI principles.
• Assess data readiness, permissions and integration options to recommend practical solution approaches.

WHO YOU ARE:

• You have 5 to 7 years of professional experience in Microsoft 365, digital workplace or collaboration engineering.
• You bring strong hands-on expertise administering Microsoft 365 services, including Microsoft Teams, SharePoint Online, OneDrive and Exchange Online, as well as Power Platform and PowerShell.
• You have at least 1 to 2 years of experience with Microsoft 365 Copilot or workplace AI, including prompt development, adoption support, Copilot Studio and AI agent development.
• You understand security, compliance, responsible AI principles, Power Platform governance and Microsoft 365 platform governance, and can translate these requirements into practical enablement guidance.
• You are a senior, hands-on professional who can work independently and take ownership of complex initiatives.
• You have strong consulting, workshop facilitation and technology adoption skills, with the ability to translate complex technical topics into clear business language.
• You can balance innovation and rapid delivery with governance, security and operational requirements.
• You have strong stakeholder management, communication and problem-solving skills.
• You are comfortable solving ambiguous business and technology challenges, shaping scope, prioritizing competing demands, and turning early ideas into actionable delivery plans.
• You have fluent written and spoken English, with the confidence to lead workshops, deliver training, engage with senior stakeholders, and produce professional business and technical documentation in a global environment.

WHAT WE OFFER:

• Competitive compensation and benefits package.
• Hybrid working model and flexible working hours.
• Growth opportunities within Arrow and the Microsoft ecosystem.
• Challenging and diverse responsibilities in a technology-focused environment.
• The opportunity to shape the future of work at Arrow by turning AI innovation into practical, measurable business impact on a global scale.
• An open corporate culture and a modern, collaborative working environment.

WHO WE ARE:

Arrow Electronics, an award-winning Fortune 133 company and one of Fortune Magazine’s Most Admired Companies, enables technology solutions that help improve business and daily life. Arrow guides innovation forward for more than 220,000 leading technology manufacturers and service providers worldwide.

With a global network of suppliers, engineers and manufacturers, Arrow is the shortest distance between what’s possible and what’s practical. Our broad portfolio spanning the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.

Arrow is an equal opportunity employer committed to creating a diverse working environment and providing equal employment opportunities to all qualified individuals.

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