Lead SIT Engineer

Description

Join the Fun at Arrow International!

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe, and we’re growing fast!

We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee, you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off, including a bonus week every July!

If you're looking for a career that’s exciting, meaningful, and full of opportunity, Arrow is the place to be.

Position Summary

The Lead SIT Engineer is a purely technical role with no people management responsibilities. This position combines deep hands-on testing with technical leadership - personally designing and executing integration tests, writing API-level test cases, and driving root-cause analysis, while also setting the technical direction for the SIT team, mentoring peers, and coordinating with Development and Product Management to keep quality gates on track. The ideal candidate thrives in a role where they are both an individual contributor and a technical anchor for the team.

Primary Roles and Responsibilities

Technical Leadership & Mentoring

• Serve as the technical lead for the SIT team; set quality standards and review test work product.
• Mentor and provide hands-on guidance to fellow SIT Engineers on testing techniques, tools, and best practices.
• Act as the go-to technical resource for testing blockers, complex defect analysis, and environment issues.

Test Strategy & Planning

• Own and maintain the overall integration test strategy, test plans, and traceability matrices across all active R&D programs.
• Define test scope, entry/exit criteria, and risk-based coverage priorities for each release.
• Drive continuous improvement in test processes, tooling, and coverage metrics.
• Review requirements and design documents early in the SDLC to identify testability gaps.

Cross-Team Coordination

• Act as the integration testing liaison between Systems Engineering, Software Development, and Product Management.
• Coordinate test scheduling, environment readiness, and release sign-off across teams.
• Communicate test status, defect trends, and quality risks clearly to all levels of the organization.
• Participate in sprint planning, stand-ups, and retrospectives as the QE voice.

Hands-On Test Execution

• Design, develop, and execute system integration test cases for gaming server products and electronic gaming platforms.
• Perform API-level (whitebox) testing across system components; maintain automated regression suites.
• Identify root causes of defects; produce detailed bug reports with reproduction steps for Engineering.
• Maintain SQL Server queries and scripts for data validation and test result analysis.

Requirements

Experience and Education

• Bachelor’s degree in Computer Engineering, Software Engineering, Computer Science, or equivalent work experience.
• 10+ years of total software testing experience, including 4+ years in a lead test engineer role.
• Proven experience testing electronic gaming systems (slot machines, gaming servers, or equivalent).
• Experience testing gaming system components such as POS terminals, kiosks, and back-end server applications is highly desired.
• Strong SQL Server skills - query writing, scripting, and database validation.
• Experience with Microsoft Windows environments and Windows-based application testing.
• Excellent communication and interpersonal skills; comfortable presenting quality metrics to leadership.
• Strong analytical and problem-solving skills with a systematic approach to root-cause analysis.

Preferred Qualifications

• Whitebox / API-level testing methodology; REST and WebSocket API test design.
• Test automation experience using PowerShell or equivalent frameworks on Windows.
• Microsoft SQL Server administration experience is a plus, but not required.
• Familiarity with CI/CD pipelines (TeamCity, Bitbucket).
• Proficiency with Atlassian suite: Jira for defect tracking, Confluence for documentation.
• Visual Studio debugging and source-level diagnostic experience.
• Computer networking fundamentals (TCP/IP, routing, network diagnostics).
• Experience with C#, .NET, or REST API development - useful for understanding system behavior under test.

PHYSICAL DEMANDS/WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
• The noise level in the work environment is low.
• May be required to sit for long and/or extended periods of time.

Diversity and Inclusion Statement

At Arrow International, we are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that embracing our differences makes us stronger, more innovative, and better positioned to serve our communities. We are proud to be an equal opportunity employer and strive to create an environment where everyone feels welcome, supported, and empowered to succeed.

Equal Opportunity Statement

Arrow International is an equal opportunity employer. We recruit, hire, train, and promote individuals in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing,

veteran status, or physical or mental disability-except where such disability prevents performance of essential job functions and cannot be reasonably accommodated in accordance with applicable laws.

Americans with Disabilities Act (ADA) Statement

Arrow International is committed to complying with the spirit and requirements of the Americans with Disabilities Act (ADA). If you require a reasonable accommodation to complete an application, participate in the interview process, undergo any pre-employment testing, or otherwise take part in the employee selection process, please contact us at [email protected].

Arrow International does not accept unsolicited resumes from third-party agencies. Resumes submitted without an approved vendor agreement will become the property of Arrow International, and no fees will be paid if the candidate is hired.

To ensure a safe and productive work environment, all candidates who receive a conditional job offer must successfully pass a confidential pre-employment drug screening, which generally consists of a hair drug test, and receive an acceptable result as a condition of employment.