First seen by Alion on Oct 9, 2026.
Department/Team: Student Experience /*generated inline style */
Location: Hybrid - UAL High Holborn/Home /*generated inline style */
Grade: Grade 7 /*generated inline style */
Salary: £60,484 - £73,058 per annum /*generated inline style */
Contract: Permanent /*generated inline style */
Job description
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Senior Product Manager - JDPS.docx - 233KB
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Converted File Senior Product Manager - JDPS.docx.pdf - 131KB
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The opportunity
Senior Product Managers lead an exciting new discipline within Digital & Technology at UAL, supporting the next step in our journey towards product management and user-centric design. Over the last two years we have been scaling our capabilities, shifting focus from a technology and project-centric approach to the design of intuitive, positive user experiences, and optimised digital services that can scale to support the ambitious growth outlined in our strategy.
You will drive the ongoing enhancement and maturing of a broad portfolio of products and services, whilst getting the opportunity to take a leading role in growing the community of product management at UAL, embedding excellent product management practices and ensuring close control of product standards. You will have shared responsibility for defining outcomes, maintaining effective prioritisation of resources to ensure sustainable improvement. and measured against the strategic objectives set by the service area leads.
In this recruitment round, we are seeking a Senior Product Manager to work in our Teaching & Learning space.
We’re evolving our services to be smarter, more reliable, accessible and more inclusive. We are enhancing the digital learning experience, reimagining assessment for the future and starting to explore integrating AI and automation. This role will be key in helping us lead this work to improve the student experience and continue to progress our product ways of working in a collaborative, data-led, and forward-thinking team.
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About you
The ideal candidate for this role shall hold the following experience -
- A background of developing digital products for varied audiences and defining roadmaps.
- Knowledge of effective product lifecycle management across a large, complex environment.
- Experience of embedding/integrating supplier products within existing ecosystems.
- Extensive experience of working with a diverse range of stakeholders and external partners to deliver and develop digital products and services.
- Experience of building multi-disciplinary product teams and transforming traditional ‘project’ delivery ways of working into high-performing product-led development teams.
- Experience of Agile and Scrum, as well as other software and product development and delivery methodologies, for both transformational change and ongoing development taking a user-centric approach.
- Demonstrable experience of driving and championing new ways of working, bringing people along with you.
- Desirable experience in acceptance definition, test management, and transition of changes into service.
Application process
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This vacancy is being managed by an external agency. Please visit link HERE for further information and instructions on how to apply.
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What we offer
To recognise the hard work of our staff and their contributions, we provide a wide range of benefits - please check our careers site/Canvas for further information as conditions and exclusions apply:
- 34 days of annual leave and 2 days off to volunteer plus bank holidays
- Flexible and Dynamic working options available from the first day
- Discounted Medical Insurance including Digital GP service, therapies, in-patient and day-case treatment
- Free counselling and advice via our Employee Assistance Programme (EAP)
- Sector-leading Equal Parental Leave policy (6 months full pay for both parents)
- Defined-benefit LGPS pension scheme
- In-house training and development including apprenticeships and free places on creative courses
- Interest free loans on travel and tech, discounts on gym memberships, nursery fees, eye care and much more
- Various opportunities to attend student shows and exhibitions
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We are UAL
University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.
Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.
As a University, we are ranked second in the world for Art and Design. We are formed of 6 Colleges with unique histories and identities: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts. UAL also has 4 Institutes, 5 Research Centres, 1 Pre-Degree School and 2 subsidiary companies delivering specialist activities.
We are a global University, welcoming over 22,000 students and 6,000 staff from 130 countries. We aim to be a university where people can be themselves and feel supported to reach their full potential. That's why we are proud to be members of the Race Equality Charter (REC) and Business Disability Forum, are a Disability Confident Scheme Committed and Living Wage employer and maintain our status as a Stonewall Diversity Champion.
Because the world needs creativity
© 2023 University of the Arts London. All Rights Reserved.

