Software Engineer (AI Focused)

Assurant is looking for a Software Engineer with an AI focus to help build and ship AI-powered products in production. In this role you will implement features across the AI stack - model integration, retrieval pipelines, evaluation, and the services that support them - working alongside senior engineers who will help you grow into deeper technical ownership over time.

This is a hybrid role base out of our Atlanta or Miami office.

What will be my duties and responsibilities in this job?

• Build, test, and ship features for production AI systems, including retrieval-augmented generation (RAG) pipelines, agentic workflows, and model orchestration components.
• Write and maintain evaluation cases and test suites that catch regressions in AI system quality before they reach users.
• Implement and iterate on prompts, tool/function definitions, and guardrails, using eval results to guide changes rather than intuition alone.
• Contribute to the services, APIs, and data pipelines that AI features depend on, including instrumentation, logging, and dashboards.
• Investigate production issues - latency spikes, cost anomalies, quality regressions, failed tool calls - and implement fixes.
• Participate in code review, design discussions, and post-incident analyses, asking questions and sharing what you learn.
• Work closely with Product, Design, and Data Science teammates to turn requirements into working software and to flag tradeoffs early.
• Keep documentation and runbooks current for the systems you work on.

What are the requirements needed for this position?

• 2+ years of professional software engineering experience building and shipping production software.
• Proficiency in at least one modern programming language (e.g., Python, TypeScript, Java, Go, C#).
• Hands-on experience integrating LLM APIs into an application - prompting, structured outputs, and function/tool calling - through professional work, internships, or substantive personal projects.
• Working knowledge of core backend fundamentals: REST APIs, databases, version control, testing, and debugging.
• Curiosity about how AI systems behave in the real world, and a willingness to measure results rather than assume them.
• Clear written and verbal communication, and comfort asking for help and giving updates.

What other skills/experience would be helpful to have?

• Familiarity with AI orchestration frameworks such as Semantic Kernel, LangGraph, or LangChain.
• Exposure to vector databases, embedding models, or semantic search.
• Experience with a major cloud platform (AWS, GCP, or Azure) and containerization (Docker, Kubernetes).
• Familiarity with CI/CD pipelines, monitoring, and observability tooling.
• Experience using AI-assisted development tools such as Claude Code, Cursor, or equivalent.
• Awareness of responsible AI practices including safety testing, content filtering, and bias considerations.
• Open-source contributions, technical writing, or side projects involving LLMs.

Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World

Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video.

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert

Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.