P2P Problem Solver Specialist (12-month secondment)

P2P Problem Solver Specialist (12-month secondment)

Location: Warsaw

Hybrid Model: 3 days per week from office

At AstraZeneca, we challenge the norm, and that means we expect our people to as well. In order to develop life-changing medicines, we approach problems in a different way - agile, nimble, and focused on what our people need to make ground-breaking discoveries.

The vision of the Global Finance Services (GFS) Purchase to Pay (P2P) team is to make buying and paying effective and effortless for our business and to be the customer of choice to our suppliers. In order to deliver that we need to further simplify, standardise and automate our processes.

P2P Problem Solver Specialist will be responsible for ultimate resolution of more complex accounts payable issues. By close collaboration with different functions, the role holder will be expected to improve the P2P process experience for suppliers transacting with AZ. Constant improvement mindset, eagerness to learn, and can-do attitude are some of the key qualities we are looking for.

Key responsibilities:

• This role provides global support across the China, APAC, EMEA, LATAM, and US regions.
• Leading projects and interacting with global stakeholders.
• Facilitate and lead group meetings, presentations, and discussions to drive ongoing issues and projects.
• 2nd line P2P issue resolution (mainly with suppliers, internal stakeholders, helpdesk and AP team) and identifying key roadblocks to eliminate them in the future
• Address complex issues by coordinating with appropriate teams for permanent resolution, while educating users or guiding them to relevant training to close identified knowledge gaps.
• Communicate with suppliers and guide them on how to effectively transact with AZ avoiding rejected invoices or delayed payments
• Collaborate with other teams within Buying Channel Support to prevent issues from reoccurring (Stakeholder Management & Training, Communication Manager, PO Requestors/Budget holders, Supplier Enablement etc.)
• Implement change as required to drive compliance and improve user experience
• Timely and accurate achievement of objectives
• Analyze current processes and workflows, recommending and implementing lean methodologies in daily work to eliminate waste and enhance productivity

Qualifications:

• Minimum 3 years of Accounts Payable / P2P experience with strong process knowledge.
• Minimum 3 years of experience with P2P platforms such as Coupa, SAP, Ariba, or similar systems.
• Strong understanding of PR/PO, Goods Receipt, and 3-way match processes.
• Strong communication and stakeholder management skills, able to clearly explain issues, engage stakeholders through email and Teams calls, and drive timely resolution of actions.
• Experience leading meetings, presentations, and cross-functional discussions to drive issue resolution and process improvements.
• Familiarity with AI, automation, and digital solutions (e.g., Power Automate, intelligent workflows, chatbot solutions, OCR, or AI-driven process enhancements) is highly desirable.
• Proficiency in Excel, PowerPoint, and Power BI.
• Fluent English (spoken and written); additional languages are an asset.

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next?

• Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
• Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.