SHE Manager - Response and Technology

SHE Response and Technology Manager

Location: Gaithersburg, Maryland, United States

Work Arrangement: Onsite in Gaithersburg, MD to provide site-facing SHE technology, response, communications, and data support across Gaithersburg and COO sites.

Introduction to Role

Are you ready to strengthen safety performance through technology, data integrity, rapid response support, and practical digital solutions? As SHE Response and Technology Manager, you will lead SHE platform administration, and continuous improvement of SHE digital platforms, strengthen incident-data integrity,

and improve the user experience across Chief Operating Officer sites. Approximately 60% of your focus will support Gaithersburg, with 40% supporting other COO sites. You will partner with site leaders, enterprise SHE, IT, vendors, and subject-matter experts to build a consistent, audit-ready operating model, improve reporting efficiency, and advance safety culture

Typical Accountabilities

• Define and execute the multi-site strategy and roadmap for SHE digital platforms, including SharePoint, Workvivo, Veeva Vault, the AZ SHE System, and related tools.
• Establish governance, standards, and key performance indicators for content lifecycle management, metadata, searchability, permissions, and archival to support accuracy, traceability, and audit readiness.
• Partner with administrators, IT teams, and vendors to manage platform configuration, information architecture, upgrades, outages, releases, and enhancements.
• Evaluate SHE workflows and translate business needs into practical technology and AI-enabled improvements that reduce administrative burden, strengthen reporting, and improve decision-making.
• Manage a transparent backlog and release plan; advise SHE leadership on priorities, risks, trade-offs, timelines, and expected benefits.
• Lead the Gaithersburg SHE Help Desk and support COO-site service channels by setting service levels, quality standards, escalation pathways, case-management practices, and root-cause reviews.
• Serve as the primary Gaithersburg administrator for incident, near-miss, action, and observation data; strengthen user literacy and data integrity while escalating technical issues appropriately.
• Develop guidance, templates, knowledge articles, communications, and training that improve digital proficiency and consistent documentation practices across SHE teams.
• Coordinate communications across intranet, digital signage, presentations, and other channels; measure engagement and refine content based on user needs.
• Support the annual Safety Celebration, quarterly safety collaborations, town halls, and other initiatives that strengthen safety culture and wellbeing.
• Represent SHE in cross-functional forums and lead change-management plans for system and process updates, including communications, training, adoption measures, and managed releases.
• Lead ad hoc, multi-site projects in response to business needs, with clear scope, ownership, timelines, and outcomes.

Required On-Call Coverage

Support a 24-7 operation. On-call coverage is required for this role. Employees may be scheduled to participate in an on-call rotation and must be available outside standard working hours, including evenings, weekends, and holidays, as needed to support business-critical activities.

Essential Skills/Experience

• Bachelor’s degree in safety, environmental science, business, communications, information management, technology, project management, or related discipline.
• 3+ years of project-management support experience.
• Demonstrated ability to manage projects, priorities, stakeholders, and time in a matrixed environment.
• Strong written communication, presentation, and public-speaking skills.
• Working knowledge of relevant Safety, Health and Environment practices and technology developments.
• Proficiency with AI-enabled tools, Microsoft 365 applications, and Adobe Express, Acrobat Sign, and Acrobat Pro.
• Ability to work onsite in Gaithersburg a minimum of three days per week on average.

Minimum Requirements

• Bachelor’s degree.
• 5+ years of project-management support experience.
• Demonstrated ability to manage projects, priorities, stakeholders, and time in a matrixed environment.
• Strong written communication, presentation, and public-speaking skills.
• Working knowledge of relevant Safety, Health and Environment practices and technology developments.
• Proficiency with AI-enabled tools, Microsoft 365 applications, and Adobe Express, Acrobat Sign, and Acrobat Pro.

Preferred Requirements

• Certification or formal training in OSHA, Lean Six Sigma, or National Safety Council practices.
• Some experience in the biopharmaceutical industry, a regulated corporate environment, or a Safety, Health and Environment function.
• Experience administering or supporting SharePoint, Workvivo, Veeva Vault, incident-management systems, or comparable enterprise platforms.
• Experience developing service-level measures, knowledge-management practices, adoption metrics, or user-support processes.
• Demonstrated commitment to ongoing professional development.

Compensation and Benefits

The annual base pay for this position ranges from $105,710- $125,000 USD Annual. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles). Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Why AstraZeneca

At AstraZeneca, we are driven by science and united by our commitment to patients. In this role, you will help protect people, research, animals, operations, and the environment by leading safe, compliant, and sustainable scientific work.

Date Posted

Closing Date

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.