ODSP Ranger (Lead - L2)

Astreya • English: C1 • Artificial Intelligence • Information Technology • 3 days ago
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Location
Remote (India)
Seniority
Staff · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match

Astreya

Astreya is the leading IT solutions provider for some of the world's most recognizable and innovative organizations. Our journey started in 2001 in the heart of Silicon Valley and reaches thirty-three countries with over 2200+ IT professionals. We enable businesses to make better decisions, achieve operational efficiency and gain a competitive edge.
astreya.com • HQ: San Jose, United States • Artificial Intelligence • IT Outsourcing • Information Technology • 1001-5000 employees • Est. 2001

Preferred Qualifications, Abilities and Experience

  • Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
  • Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments.
  • Experience with SharePoint Online architecture, site collections, and permissions management.
  • Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges.
  • Experience with SharePoint farm architecture, configuration, and troubleshooting.
  • Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.
  • Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).
  • Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

Qualifications

Required/Minimum Qualifications

  • 3+ years prior product, customer support and/or technical support experience.
  • Language Qualification: English Language: fluent in reading, writing, and speaking.
  • 3+ years prior product, customer support and/or technical support experience
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