Experience Technician 2
Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Oct 13, 2026.
Goals and Outcomes:
The Experience Technician Contractor is responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment in accordance with ASW standards to create an experience that will help our clients impress their audience.
Essential Functions:
Understand and review all drawings with the Project Manager, so that all related information, Schedules and documentation is understood.
Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
Complete walk through of the site with the PM and go over all details of the installation.
Verify working times and access to the workspace.
Install all equipment per ASW documentation and standards.
Perform minor DSP changes and load control code as necessary.
Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
Submit a Daily Mission report using the template in ACC that includes photo documentation of work completed and issues.
Ensure that all equipment is connected per the drawings.
If the drawings are incorrect for functionality, mark the necessary changes accordingly in ACC.
Ensure that every wire has a label and it is marked according to the drawings.
Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
Work with the Field Engineer to perform and document system commissioning.
Capture all redlines on ACC drawings and submit all changes to engineering for as-built drawings.
Requirements
- 4+ years experience in hands-on commercial AVL installation.
- Excellent written and verbal communication skills
- Proven customer service experience
- IP networking knowledge
- AV system troubleshooting skills
- Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)
- Setup and load code into DSP
- Install and configure Interactive displays
- Wireless Microphone frequency coordination
- LED Video Wall setup and configuration
- Occasional after hours and/or travel may be required.
Benefits
- Health, Dental, Vision, and HSA (ASW pays 100% of employee health premium)
- 401K
- Profit sharing bonus
- Sam's or CostCo Membership
- Use of Discount Tire fleet discount
- Working with an amazing team and cool gear!
- As needed use of a snazzy company vehicle
- Financial assistance with AVIXA and other certifications