Confirmed on the employer's own hiring board on Oct 16, 2026. First seen by Alion on Oct 15, 2026. Atlantis scores B on the Alion truth index.
Position Summary: The Director of Shared Services provides strategic leadership and operational oversight for the Facilities Shared Services Division supporting the Cove, Reef, Dolphin Cay, and other Phase 3 properties. The role leads centralized maintenance and engineering functions, driving asset reliability, safety, infrastructure performance, and operational excellence through standardized maintenance programs, technical expertise, workforce planning, and capital project execution. The Director establishes maintenance strategies, engineering standards, and lifecycle planning for critical property systems while partnering with Facilities Directors to align technical support with operational needs, reduce reactive maintenance, and maximize equipment reliability and guest satisfaction.
Main Duties and Responsibilities
- Lead and manage centralized engineering and facilities maintenance teams across multiple properties.
- Provide leadership to Shared Services Managers and technical teams, promoting a culture of safety, accountability, customer service, and operational excellence.
- Develop and implement standardized maintenance programs for HVAC, plumbing, electrical, building, and technical systems.
- Ensure the reliability, performance, and long-term planning of critical infrastructure and shared assets.
- Lead root cause analysis and corrective actions to minimize equipment failures and operational disruptions.
- Drive continuous improvement initiatives to enhance efficiency, quality, and service delivery.
- Develop maintenance schedules, optimize resources, and oversee tools, equipment, and inventory programs.
- Monitor operating budgets and identify opportunities for cost savings and resource optimization.
- Support capital planning by identifying aging infrastructure and prioritizing asset replacement projects.
- Develop team capabilities through coaching, training, succession planning, and performance management.
- Prepare management reports, track key performance indicators, and perform other duties as assigned.
- The company operates a twenty-four (24) hour business.Therefore, you may be rostered to work shifts, which may change from time to time.
Required Qualifications
Minimum High school diploma with a bachelor’s degree preferred.
10-15 years progressive engineering or facilities leadership experience.
Minimum 7 years managing multiple technical disciplines.
Experience managing preventive maintenance programs
Experience leading capital projects.
Experience managing large technical teams.
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Highly organized and detail-oriented
Ability to read and interpret documents such as safety rules, safety awareness information, operating and maintenance instructions, procedure manuals and SOP’s. Ability to communicate effectively with customers and fellow workers.
Why Join Atlantis?
At Atlantis, you'll be part of a dynamic team dedicated to delivering world-class guest experiences while maintaining the highest standards of safety. If you thrive in an active environment, enjoy helping others, and are committed to excellence, we encourage you to apply.

