Reservation Agent
First seen by Alion on Nov 12, 2026.
What You Will Do
Manage Bookings: Handle flight, hotel, transfer, and tour package reservations accurately, from initial inquiry to final confirmation.
Assist Clients: Respond promptly to inquiries via phone, and email. Full training will be given on our booking system.
Handle Changes: Process booking modifications and cancellations, while following company and supplier guidelines.
Fluent English language is a must; both reading, writing and communicating.
Requirements
2-4 years of experience as a Reservation Agent in a travel agency, tour operator or hotel.
Fluent English is a must: speaking, reading and writing.
Hands-on experience with a reservation or booking system; training on our in-house system will be provided.
Strong customer service skills by phone and email.
High accuracy and attention to detail with dates, prices and customer data.
Good knowledge of MS Office (Excel, Outlook).
Able to work full time, on-site in Nasr City.