Generative AI Architect

The Gen AI Architect will be part of the GENAI Digital Commerce Team, responsible for defining the architecture, strategy, and governance of AI-powered solutions across e-commerce and digital platforms. This role will lead the design and implementation of enterprise-scale Gen AI solutions, leveraging large and small language models (LLMs) and AI services such as OpenAI, Claude, Grok, Gemini, Perplexity, ElevenLabs, and Ollama. The architect will collaborate closely with engineering teams, data scientists and other stakeholders to deliver scalable, secure & high-performance AI systems.

Responsibilities:

• Define end-to-end architecture for Gen AI-powered applications and platforms.
• Design scalable, secure, and resilient AI solution architectures aligned with business goals.
• Select and standardise LLM platforms, frameworks, and tooling across the organisation.
• Establish architectural patterns for RAG, agents, fine-tuning, prompt orchestration, and inference pipelines.
• Lead adoption of Gen AI tech, including OpenAI, Gemini, Claude, Grok, Perplexity, ElevenLabs, and Ollama.
• Drive model selection, fine-tuning strategies, and optimisation approaches.
• Define best practices for AI performance, cost optimisation, latency, and scalability.
• Address AI governance challenges, including model drift, bias, explainability, and compliance.
• Architect and oversee the deployment of AI systems on AWS, Azure, or GCP.
• Define MLOps architecture for CI/CD, model lifecycle management, monitoring, and retraining.
• Establish standards for containerization, orchestration & infrastructure automation using Docker & Kubernetes
• Guide teams on data preprocessing, storage, and retrieval for AI training and inference.
• Ensure integration with NoSQL and relational databases (PostgreSQL, MongoDB, etc. ).
• Review designs, conduct architectural governance, and ensure adherence to standards.

Requirements:

• Minimum 10+ years of overall software engineering experience, with 4+ years in AI / ML / Gen AI solutions.
• Strong hands-on knowledge of Gen AI platforms: OpenAI, Gemini, Claude, Perplexity, Grok, Ollama, and ElevenLabs.
• Expertise in Python and/or JavaScript for AI and platform development.
• Deep understanding of ML frameworks (TensorFlow, PyTorch, scikit-learn, and Keras).
• Strong experience with MLOps, DevOps, CI/CD pipelines, and cloud-native architectures.
• Hands-on experience with cloud services (AWS, Azure, GCP).
• Experience in e-commerce, digital commerce, or digital banking is highly preferred.
• Bachelor's degree in computer science.
• Excellent verbal and written communication skills.

Skills

Claude, ElevenLabs, Gemini, JavaScript, Keras, ML, Ollama, OpenAI, PyTorch, Python, TensorFlow, scikit-learn