Cloud Infrastructure Engineer (Remote LATAM)

What You'll Do

• Lead service transition build teams in the implementation of greenfield cloud environments, deployment of management tooling to brownfield environments, and infrastructure migrations to cloud platforms
• Perform advanced infrastructure engineering, design, development, configuration, installation, administration, maintenance, and upgrades of infrastructure components within cloud environments
• Design and build automated solutions for the deployment, monitoring, and maintenance of cloud-based infrastructures
• Use continuous improvement techniques and data-driven analysis to improve delivery timeframes and quality
• Troubleshoot and advise on advanced infrastructure problems for client escalations and internal operations
• Contribute to the development and productization of custom value-added cloud services that differentiate the company as a thought leader in the industry
• Collaborate with customers to develop operational runbooks and define alerting telemetry to meet client business needs
• Perform as a trusted adviser to internal and external clients
• Assist in the development and training of others
• Remain informed of new developments and trends in the Microsoft and Azure ecosystems; make recommendations to management on desirable additions and developments
• Maintain up-to-date configuration documentation for client cloud configurations and deployments

The Skills You'll Need

• Experienced with a variety of IT technologies, specifically Azure, and ability to apply that expertise to work with a variety of solution configurations
• Experienced with migration of workloads from on-premises to cloud infrastructures
• Familiar with storage and networking constructs in Azure
• Desire to work closely with clients to identify business needs and map those needs to cloud solutions
• Ability to quickly learn new technologies and adapt learning into successful implementation
• Must have the ability to work within as well as lead in a team-driven environment
• Must be able to work within an agile or ITIL framework, change management, and regulated environments
• Must be familiar with Azure and Windows HA setups, administration, and troubleshooting
• Must be familiar with SQL Always-On deployment and configuration
• Must be familiar with Azure SQL PaaS and WebApp services
• Must be familiar with on-premise to Azure migrations
• Ability to excel in an ever-evolving atmosphere focused on fanatical customer service
• Ability to multi-task and prioritize workload under deadlines in a fast-paced environment
• Possess strong analytical problem-solving skills in order to build operational environments and troubleshoot client infrastructure issues rapidly
• Deliver high standards of customer service for all clients
• Understanding of IT and Microsoft Azure security best practices
• Ability to understand, map controls, and implement InfoSec and compliance frameworks

Qualifications

• 7+ years in a technical or service organization, performing hands-on cloud work
• A BS degree in computer science, related field, or equivalent on-the-job experience
• Previous professional services or external client-facing experience
• Advanced knowledge of hyper-scalar cloud technologies, specifically Azure
• Experience with Microsoft SQL
• Advanced understanding of Azure networking, NSGs, WAFs, VPN gateways, etc.
• Track record of practical problem solving, excellent communication, and documentation skills
• Experience with scripting and automation (i.e., PowerShell, Azure DevOps, Azure Functions, Ansible, Terraform)

Certifications

• Certifications Required:
• Microsoft Certified: Azure Administrator Associate (AZ-104)
• Microsoft Certified: Azure Solutions Architect Expert (AZ-305)

Certifications Required within the First 90 Days:

• Microsoft Certified: Security Operations Analyst Associate (SC-200)
• Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800/AZ-801)