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Salary
$14k – $45k per year (Estimated)
Location
Remote/Hybrid (Bengaluru, India)
Seniority
Junior · 1+ year exp
Overview
Company
Impact
Profile match
Atomicwork is an AI-native IT and Enterprise Service Management (ITSM/ESM) platform that automates internal IT, HR, finance, and operational support workflows. Headquartered in San Francisco, California (with major engineering operations in Bengaluru, India), the company provides AI agents and modern service desk software that integrate directly into workplace tools like Microsoft Teams, Slack, and email.

Atomicwork  is on a mission to transform the digital workplace experience by uniting people, processes, and platforms through AI automation. Our team is building a modern service management platform that enables growing businesses to reduce operational complexity and drive business success.

We’re looking for an experienced Product designer to join our team and help us build our modern service management platform. This is a hybrid position based out of our Bengaluru office. We offer competitive pay to employees and practical benefits for their whole family.

If this sounds interesting to you, read on.

What we’re looking for (qualifications)

We are not big on formal qualifications, and we value hands-on skills. We also enjoy working with people looking to learn new things and have a sense of responsibility toward their work.

  • You have spent at 1-4 years of experience designing modern applications with user-centric design principles.

  • You have worked on B2B SaaS applications and have a good understanding of conversational experiences.

  • You can stay on top of non-functional requirements and can build scalable design systems, responsive layouts and accessible experiences.

  • You have hands-on experience using design tools like Figma, Sketch, Adobe XD, or Illustrator every day to get work done.

  • You can collaborate with a team full of opinionated people and stay unbiased while presenting your ideas during brainstorming sessions.

  • You should be able to improvise and make quick design decisions while leveraging basic design principles and common sense.

  • You need to come in with a growth mindset and push yourself to get better every day.

  • You have taken the time to read and understand our cultural values. Most importantly, you can collaborate with your teammates without acting like a jerk.

What you’ll do (responsibilities)

  • Drive user research programs.  You will partner with product managers to do user research interviews with real-world customers and work iteratively to refine the product over time.

  • Collaborate with product and engineering: You will co-own the product roadmap with the rest of the product and engineering teams and influence what gets prioritized for upcoming quarters.

  • Present your work to the team.  You will meet with the team and our customers to present user journeys and walkthroughs to help them understand how our product works end-to-end.

  • Make decisions using product analytics.  You will leverage all kinds of data at your disposal to make informed decisions about user experience and product capabilities.

  • Publish best practices.  If you have a passion for writing, you can publish our design practices and discoveries on our Atomicwork blog.

  • Self-direct your work and co-own the product.  You will act as an owner of the product and will have autonomy and responsibility to do what’s right for the customer.

Why we are different (culture)

As a part of Atomicwork, you can shape our company and business from idea to production. Our cultural values also set the bar high, helping us create a better workplace for everyone.

  • Agency: Be self-directed. Take initiative and solve problems creatively.

  • Taste: Hold a high bar. Sweat the details. Build with care and discernment.

  • Ownership: We demonstrate unwavering commitment to our mission and goals, taking full responsibility for triumphs and setbacks.

  • Mastery: We relentlessly pursue continuous self-improvement as individuals and teams, dedicating ourselves to constant learning and growth.

  • Impatience: We recognize that our world moves swiftly and is driven by an unyielding desire to progress with every endeavor.

  • Customer Obsession: We place our customers at the heart of everything we do, relentlessly seeking to understand their needs and exceed their expectations.

What we offer (compensation and benefits)

We are big on benefits that make sense to you and your family.

  • Fantastic team -the #1 reason why everybody joins us.

  • Hybrid work - balance between working from the office and home.

  • Convenient offices - well-located offices spread over five different cities.

  • Flexible work timings - you get to decide how you want to work.

  • Paid time off - Unlimited sick leaves and 24 days off every year.

  • Health insurance - comprehensive health coverage for your entire family.

  • Great hardware - premium Apple hardware to help you do your best work.

  • Flexible allowances - with hassle-free reimbursements across spends.

  • Team events - we cover team meet-ups and celebrations for milestones.

  • Annual outings - for everyone to have fun together.

What next (applying for this role)

  • Click on the apply button to get started with your application.

  • Answer a few questions about yourself and your work.

  • Wait to hear from us about the next steps.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles at Atomicwork.

  • Only apply through official Atomicwork channels. We do not use third-party agencies or individuals who ask for payments in exchange for interviews or offer letters.
  • Always double-check the emails you receive. Make sure all communication is being done through official Atomicwork email addresses. (@atomicwork)
  • Atomicwork will never ask for payment or personal financial information during the hiring process. If anyone asks you for money or financial details claiming to represent Atomicwork, please treat it as a scam and report it immediately.

By submitting your application, you confirm that all information provided by you is accurate and complete to the best of your knowledge. Any false or misleading information may result in disqualification from the hiring process or withdrawal of an offer. Your personal data will be processed in accordance with Atomicwork’s privacy and recruitment policies.

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