IT Project Manager

Project planning and delivery 

• Plan and manage one or more software projects end to end, covering scope, milestones, release plans, resources, dependencies, risks, and budget where applicable. 
• Working with business quality analysts, technical leads, and project teams leads to turning requirements into clear, actionable tasks with owners, estimates, dependencies, and acceptance criteria. 
• Facilitate project kick-offs, stand-ups, release planning, checkpoints, reviews, and retrospectives when appropriate. 
• Track progress and delivery health in ClickUp, keeping project information accurate and up to date. 
• Identify issues and risks early, assess their impact, recommend next actions, and escalate promptly when decisions are needed. 
• Manage changes to scope, timeline, and priorities through clear impact assessment, agreement, and documentation. 
• Coordinate testing, UAT, release readiness, deployment communication, and post-release follow-up. 
• Maintain essential project documentation, decisions, approvals, and status records throughout the project lifecycle. 

Client and stakeholder management 

• Serve as the primary point of contact for clients and internal stakeholders. 
• Set clear expectations on scope, timeline, dependencies, responsibilities, and required decisions. 
• Provide concise, regular status updates covering progress, risks, blockers, decisions required, and next steps. 
• Ensure feedback, approvals, and outstanding actions are followed up and closed on time. 
• Handle difficult conversations and scope discussions professionally while protecting project outcomes and client relationships. 

Cross-functional leadership 

• Align developers, designers, business quality analysts, and infrastructure teams around the same priorities and delivery goals. 
• Build a working culture of ownership, accountability, and open communication. 
• Resolve coordination gaps, unclear ownership, and competing priorities before they affect delivery. 
• Support continuous improvement of project processes, templates, and ways of working. 

Requirements

What we're looking for 

• At least 3 years of experience managing software or IT projects end to end. 
• A proven track record of taking projects from kick-off through testing, release, and post-release follow-up. 
• A good working understanding of the software development lifecycle, including requirements, design, development, testing, UAT, deployment, and support. 
• Practical experience with Agile, Scrum, or other iterative or release-based delivery approaches, with the judgment to adapt the process to project needs. 
• Strong project planning, risk, issue, dependency, change, and stakeholder management skills. 
• Strong client-facing and communication skills, including the ability to explain technical matters clearly to non-technical stakeholders. 
• Comfortable using ClickUp or similar project management tools such as Jira, Trello, or Notion. 
• Organised, detail-oriented, and known for strong ownership, follow-through, and timely escalation. 
• Able to manage multiple projects or priorities effectively in a fast-paced software house environment. 
• Strong written and spoken communication skills in English and Mandarin; Mandarin is required for communication with Mandarin-speaking clients and stakeholders.
  

Skills

Leadership, Project Management, Agile Methodology, Software Development, ClickUp (Software)