Project Manager

Job Title: Project Manager

Job Location: Bethpage, NY - Hybrid

Eligibility/Clearance: US Citizen or Green Card Holder

JOB DESCRIPTION

Seeking a Project Manager serving in a programmatic leadership role for

a mission critical utility facility with extensive IT and OT system

requirements. This pivotal role involves managing dynamic teams

supporting customers both on-site and remotely. The Project Manager will

oversee the entire program and will provide customer support from

concept, through implementation and transition to go-live and for

ongoing support, ensuring strategic alignment with business objectives.

The candidate will have extensive experience in IT and OT on-premises

systems and services, and a solid track record in financial management

including budgeting and forecasting. Candidates must have professional

certifications in project management (please state on resume).

Candidates shall have excellent communication skills and a passion for

customer networking.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other related duties may be assigned. To perform this job successfully

and effectively, an individual must be able to perform each essential

duty satisfactorily.

- Strategically guide the program, tracking schedules to ensure timely

delivery within budget and meeting customer standards and

contractual obligations.

- Lead, mentor, and manage diverse managed team of IT and OT

professionals, fostering an environment of professionalism,

innovation, and excellence.

- Partner with customer Program Management, finance, and Customer’s

contract and procurement management to ensure effective program

support, with a focus on customer satisfaction and service

integrity.

- Direct the technical strategy, and establish best IT/OT Service

practices.

- Encourage a culture of continuous learning and improvement, keeping

ahead of industry trends and integrating new technologies and

methodologies as appropriate.

- Maintain clear communication across all teams and departments,

ensuring strategic alignment with broader company goals and

priorities.

- Display adaptability by taking on additional responsibilities as

needed, proactively responding to changing business and management

demands.

- Respond to customer inquiries and related correspondence. Provide

input to schedulers, procurement and contracts for look-ahead

coordination, and manage staffing to ensure customer satisfaction

and schedule compliance

- The managed program will involve the implementation of 60+ systems

so multi-tasking will be required.

- The customer requires weekly reports and in-depth knowledge on any

of the multitude of systems being implemented.

- Will travel within Client’s territory and must have reliable

transportation.

- Must have a valid driver’s license and a clean driving record.

- Responsible for maintenance and fees of the transportation vehicle.

PREFERRED QUALIFICATIONS

- Preferred certifications include Project Management Professional

(PMP),

- Experience in working with OT and IT based technologies for a large

electric utility.

- Knowledge of programmatic processes such as ITIL, SPI, and EVM.

- Experience in support of the Utility Industry

- Working knowledge of how schedules work with ability to interpret

and use Gantt chart-based data from such tools as P6 and MS Project.

- Ability to track multiple tasks over long periods of time ensuring

customer change management and business rhythms are not disrupted.

- Proficient in managing hybrid teams with Customer, TRC and

contracted personnel.

- Demonstrated success in delivering complex managed services on time

and within budget.

- Excellent written and verbal communication skills with the ability

to working alongside other program management to transform business

requirements into high-quality service solutions.

- Outstanding leadership and team-building capabilities, skilled at

motivating and guiding teams through complex customer environments

and business cycles.

- High degree of adaptability, capable of shifting focus to meet

evolving business and management needs.

- Strategic and analytical thinker with the capacity to make

data-driven decisions and address challenges efficiently.

- Capable of maintaining a high energy level to handle a dynamic,

fast-paced workload

- Excellent organizational skills

EDUCATION AND EXPERIENCE REQUIREMENTS

- Bachelor’s degree in computer science, engineering, or related

field. Master’s degree preferred.

- Minimum of 10 years in IT or OT Services Support, with extensive

experience in developing custom solutions and providing high level

customer satisfaction. At least 5 years in a leadership role

managing diverse, multidisciplinary teams.

- Experienced in creating and managing team budgets and financial

forecasting.

Arena Technical Resources, LLC, (ATR) is an Equal Opportunity Employer

(EOE) who will provide equal employment opportunity to employees and

applicants for employment without regard to race, ethnicity, religion,

color, sex, pregnancy, national origin, age, veteran status, ancestry,

sexual orientation, gender identity or expression, marital status,

family structure, genetic information, or mental or physical disability.