Salesforce Performance Tester

Job Location: Remote

Compensation: $75/hr to $78/hr

Eligibility/Clearance: Public Trust Clearance Required.

Job Description:

As a Salesforce Performance Tester supporting CMS, you will be

responsible for evaluating and ensuring the scalability, reliability and

responsiveness of Salesforce applications across multiple Salesforce

environments. You will plan, design, execute and analyze performance

tests across Salesforce Orgs, Integrations, API’s and custom components

to validate system behavior under peak and sustained loads.

Responsibilities (include but are not limited to):

- Developing performance test strategies specific to Salesforce

applications on Service cloud and Experience cloud.

- Building and executing performance test scripts using tools such as

JMeter, LoadRunner etc.

- Simulating user loads for Salesforce User Interface, Experience

cloud portals, API integrations, and batch/async processes.

- Validating response times, throughput, latency, governor limits,

platform events and async queue responses and document performance

defects with detailed reproduction steps and logs.

- Capturing, analyzing, and reporting performance metrics related to

Apex, SOQL queries, flows, REST/SOAP APIs, LWC Components etc.

- Evaluating integration performances across external API’s,

AWS/Snowflake data fetches and authentication flows.

- Working with developers, architects and cross functional teams to

optimize performance across code, configurations, integrations and

caching etc. and to set up more advanced monitoring as need to

analyze system performance.

- Validating scalability for high traffic public portals, high volume

API’s, seasonal surges and enterprise releases.

- Participating in Agile software development initiatives (standup,

planning, grooming, estimation) to support innovation and

enhancement of applications through iteration/functionality testing.

- Conducting peer reviews of test cases and test documents.

Requirements:

- Salesforce Experience Cloud Consultant certification preferred

- Selected candidate must be available to work M-F 9AM-5PM Eastern

Standard Time (EST) and will be expected to actively attend and

participate in DAILY meetings.

- Selected candidate cannot work on side-projects/part-time roles.

- Must have the willingness and ability to obtain a Federal T4 Public

Trust after starting.

- 8+ years of hands-on performance testing experience, with at least 4

years of Salesforce performance testing experience.

- Hands on experience working and understanding large, complex

Salesforce projects, with proficiency in navigating Salesforce and

comprehensive understanding of Salesforce terminology.

- Expertise in QA Test management on Salesforce, including functional

and non-functional testing, and executing Test Plans and Regression

Test Suites, including UI, back end, components and integrations,

using Web and API automation

- Hands-on experience developing automation test scripts from scratch

and performing other test automation activities.

- Experience using tools like Micro Focus/OpenText, Performance Center

(LoadRunner), Selenium Webdriver, and Cucumber with RESTful

services, integrating them with Jenkins/GitHub.

- Expert experience developing testing documentation, such as Test

Summary Reports and requirements traceability reports, and analyzing

performance test reports to identify application and infrastructure

performance issues and bottlenecks as well as assess and optimize

network performance for maximum efficiency.

- Experience testing Salesforce-to-Snowflake ETL/ELT pipeline

performance.

- Knowledge of API integration performance testing (REST, SOAP,

GraphQL).

- Knowledge of CI/CD pipeline integration for automated performance

testing.

- Excellent oral and written communication and presentation skills,

with a demonstrated ability to communicate complex technical topics

to various stakeholders, management levels, and non-technical

audiences

- Must have resided within the United States at least three (3) out of

the last five (5) years.

Desired Qualifications:

- Experience working and/or interfacing with the Centers for Medicare

and Medicaid Services (CMS).

- Ability to resolve issues with little oversight; ability to gather

and analyze information skillfully and develop alternative

solutions.

- Proficiency with data exchange tools and technologies including

APIs.

- Experience understanding and interpreting customer business

requirements, writing functional test cases and performing software

quality tests.

- Experience with proactive monitoring of enterprise environments

using technologies, such as New Relic, AppDynamics, DynaTrace,

and/or Splunk.

- Expert understanding of Salesforce best practices.

- Experience testing real-time data sync vs batch processing

performance trade-offs

- Experience working in a Scrum and/or SAFe Agile environment.

- Salesforce Administration experience.

- Experince using JMeter.

- Expert experience with defect tracking tools such as JIRA.

Education:

- Master’s degree.

ATR is an Equal Opportunity Employer (EOE) who will provide equal

employment opportunity to employees and applicants for employment

without regard to race, ethnicity, religion, color, sex, pregnancy,

national origin, age, veteran status, ancestry, sexual orientation,

gender identity or expression, marital status, family structure, genetic

information, or mental or physical disability