Lab Manager

*Current CA CLS license is required*

About Atria:

The Atria Health Institute is a membership-based primary and specialty health care practice with a focus on prevention and longevity. We bring together a multidisciplinary team of renowned physicians to provide proactive, preventive, and precision-based care for Atria members and their families. All care, including primary care, advanced screening and diagnostics, urgent care, specialty care, home visits, and imaging is included in members’ annual fee.

Our mission is to make healthspan and lifespan equal for all by translating science into medicine in real-time, all while bringing humanity back into health care. Delivering such robust, personalized, and preventive health care is complex and requires a team-wide dedication to excellence.

After successfully opening our flagship Institute in New York in 2022 and expanding to South Florida in 2024, we are now bringing the Atria experience to the West Coast with the launch of our Los Angeles Institute in late spring 2026.

This is an extraordinary opportunity to join our founding LA team. You will be responsible for bringing rigor and thoroughness to the development of clinical operations in our largest clinic yet, as well as maintaining and supporting our strong and inclusive organizational culture and performance standards. In this hands-on role, you will collaborate with clinical, finance, technology, care coordination, hospitality, content, events, and experience and to drive excellence.

About The Role:

Atria is seeking a Laboratory Manager to our west coast expansion in Beverly Hills, CA. This position will oversee the collection, processing, and testing of in-office orders of waived and moderate complexity assays, interaction with partner labs for send-out of high complexity testing, management of a team of laboratory personnel, and maintenance of the laboratory with a focus on compliance and safety. The position is on-site during business hours on weekdays with occasional need for additional coverage or travel due to clinical and business needs. We are looking for an energetic and motivated leader with a passion for quality, continual improvement, and delivering exceptional clinical care.

Experience: Minimum of 7 years in a high complexity clinical laboratory with experience in Hematology and Chemistry required. Experience with waived and moderate laboratory operations is desired. The ideal candidate has experience with phlebotomy and patient facing care as well as high-throughput reference laboratory operations.

Key Responsibilities

Laboratory:

• Provide day-to-day technical and regulatory oversight of the laboratory
• Supervise all laboratory testing personnel, ensuring proper training and competency for all moderate complexity tests authorized by the laboratory director
• Maintain and employ the quality control program
• Resolve technical problems and ensure corrective actions are taken
• Identify training needs and ensure regular in-service training for testing personnel
• Prepare samples and perform waived and moderate complexity testing
• Oversee the performance and calibration of all laboratory instrumentation and ensure proper maintenance and servicing is completed

Regulatory:

• Ensure compliance with CLIA and all CA state regulations and standards.
• Ensure that testing systems and instruments are operating within acceptable performance specifications.
• Ensure that testing systems and instruments are operating within acceptable performance specifications.
• Enroll and participate in proficiency testing programs.
• Creates evidence of compliance for all aspects of operation including new instrument/assay verification/validation; creation of procedures, policies, forms, and logs; works with other stakeholders to provide transparency and auditability of the data produced during operation of the laboratory.

Operations:

• Oversee a team of Medical Assistants, Licensed Practical Nurses, and other Laboratory personnel to collect, prepare, and submit testing to external partner labs, operate the in-office lab, and to support the clinical practitioners.
• Conduct performance reviews, provide feedback, and handle all disciplinary actions in a fair and consistent manner.
• Manage staff schedules to ensure adequate coverage for testing and operational needs.
• Maintain inventory and interact with purchasing and finance as needed to provide insight on utilization of consumables and services.
• Partner with the Clinical teams to provide feedback on the selection of tests, quality of sample submissions, and the timing of operations/logistics to ensure that the best testing is performed and to minimize errors.
• Monitor workload and identify opportunities for continuous quality improvement (CQI) to improve efficiency and accuracy
• Perform other position-related duties as assigned, including some administrative tasks as needed.

Compensation:

• Salary: $110,000 - $130,000

Requirements

• Extensive documentation experience, including maintenance of records, the creation of forms and documents to support operations, and a record of review/audit experience.
• Practiced and successful history of problem resolution through Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and Change Management.
• Demonstrable capabilities as a bench tech in Hematology and Chemistry.
• Deep understanding of test orders, requisitions, specimen preparation, accessioning, and data flows from LIMS to EMR.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Qualifications:

• Current CA CLS license is required or able to be obtained.
• Certification with ASCP or similar is preferred.
• Bachelor's degree in Biological or Chemical sciences, Clinical Science, or related field.
• At least 7 years of experience in a CLIA certified high complexity testing laboratory.

Benefits

At Atria, we are proud to offer every member of the Atria team:

• Excellent health and wellness benefits, fully covered by Atria, effective date of hire
• OneMedical membership for employees & dependents, giving access to 24/7 virtual care
• Fertility & family planning
• Company-covered preventive health screenings through partner hospitals (calcium score)
• Fitness Perks, including Wellhub +
• 401k contributions and 4% match starting after 6 months
• Flexible Time Off
• Continuing medical education (CME) and CEU support for professional licensure