Research Department Assistant - Operations

Department:

Status:

Benefits Eligible:

Hours Per Week:

Schedule Details/Additional Information:

This position is primarily an on-site role and is expected to work standard business hours, Monday through Friday. Occasional flexibility may be required to support research-related meetings, educational events, monitor visits, or other departmental activities.

Pay Range:

• Utilizes effective communication skills to support research participants, staff, investigators, clinical departments, external partners, and visitors. Maintains positive working relationships across departments and provides a high level of customer service.
• · Serves as an organized, reliable in-person resource for the Research Department, helping coordinate day-to-day administrative needs, maintain departmental continuity, and support communication and workflow across research activities.
• · Coordinates research-related administrative and operational activities, including scheduling and credentialing external study monitors and visitors, coordinating meetings and room reservations, supporting study-related workflows, and assisting with departmental events and education.
• · Maintains and organizes research records, databases, logs, training records, credentialing documentation, and other departmental files. Supports data entry, document management, report preparation, correspondence, and use of multiple computer systems and programs.
• · Supports regulatory and compliance processes by assisting with documentation, maintaining required records, preparing materials for review, and helping ensure readiness for audits, surveys, and other compliance-related activities.
• · May assist with study-related specimen workflows, including processing, handling, documentation, packaging, and shipping of specimens in accordance with study protocols, institutional requirements, and applicable safety and compliance standards.
• · Manages department communications, including the shared phone line, email inbox, mail distribution, and routine communication with study participants, internal departments, external study teams, vendors, and other stakeholders.
• · Assists in the planning, coordination, and implementation of continuing education, community outreach, training, and other research-related programs.
• · Maintains professional growth and development. Remains current on required research-specific certifications, including Protection of Human Research Participants and HIPAA compliance. Attends available educational opportunities, takes initiative, manages multiple priorities, works independently when appropriate, and demonstrates flexibility, collaboration, and a cooperative attitude.

Physical Requirements and Working Conditions:

• Must be able to use visual acuity to see monitor screen, computer and hard copy materials. Must be able to hear and verbally communicate in person and over the phone or radio. Must be able to sit for prolonged periods of time (up to 2 hours). Must be able to comprehend and learn operation of various office equipment. Must have functional range of motion of the cervical, thoracic and lumbar spines, upper and lower extremities with a grip strength of 50-60# specific to job evaluation. Must be able to forward reach, overhead reach, bend, squat, kneel and apply proper body mechanics during the transfers and transport supplies and/or equipment using proper body mechanics. Must be able to lift up to 10# specific to job evaluation.
• Works in hospital, clinical and/or assistive living, office indoor environments. Must be able to remain calm under emergency situations. Must be able to utilize appropriate universal and specific precautions for protection from potential exposure infectious or communicable diseases. Tolerate high noise, busy atmospheres and noxious odors

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.