AI Forward Deploy Engineer - Technology Lead

AI Forward Deploy Engineer at AT&T

AI Solutions Architect | Applied AI Engineer | Customer Engineer

About the Role

We are seeking a highly technical and business-oriented AI Forward Deploy Engineer to bring artificial intelligence solutions into real-world business operations.

This role sits at the intersection of engineering, consulting, and business transformation. You will partner closely with business leaders, operations teams, customers, and technical stakeholders to understand operational challenges, rapidly prototype solutions, integrate AI technologies, and deploy scalable capabilities into production environments.

Unlike roles focused primarily on building foundational AI models, the AI Forward Deploy Engineer ensures that AI solutions work effectively within the business. You will translate business requirements into technical solutions, address integration challenges, train users, and drive adoption across the organization.

Success in this role will be measured by business adoption, operational impact, and measurable improvements in business outcomes.

Role Responsibilities and Duties

• Partner with business leaders, operations teams, customers, and technical stakeholders to identify high-impact AI opportunities.
• Conduct discovery sessions to understand operational workflows, business challenges, technical environments, and desired outcomes.
• Translate complex business requirements into practical AI solution designs.
• Rapidly build prototypes and proofs of concept to validate proposed use cases.
• Design solution architectures that connect AI platforms with existing business applications, systems, APIs, and data sources.
• Configure AI tools and platforms to support specific operational requirements.
• Build custom integrations that enable AI solutions to function within existing business environments.
• Deploy AI solutions into production and support their successful operational implementation.
• Identify and resolve technical, data, platform, and integration issues.
• Work across software engineering, cloud, AI platform, API, and data-integration technologies.
• Partner with cybersecurity and other operational leaders to understand specialized business processes and technical requirements.
• Train users and operational teams on newly deployed AI capabilities.
• Communicate solution value, technical considerations, implementation progress, and business outcomes to executive stakeholders.
• Support process transformation by helping teams incorporate AI into their daily workflows.
• Measure solution effectiveness and evaluate progress against defined business objectives.
• Drive user adoption and promote the sustained use of deployed AI solutions.
• Provide hands-on technical guidance throughout the discovery, design, prototyping, integration, deployment, and adoption lifecycle.

Role Requirements

Required Qualifications

• Demonstrated experience in software engineering, solution engineering, or a similarly technical role.
• Hands-on experience deploying technical solutions into production environments.
• Knowledge of cloud technologies, AI platforms, APIs, and data-integration methods.
• Experience designing or implementing integrations across applications, platforms, and data sources.
• Ability to rapidly build prototypes and translate concepts into functional technical solutions.
• Strong understanding of solution architecture and production deployment principles.
• Ability to troubleshoot and resolve complex technical and integration issues.
• Experience gathering requirements and analyzing operational workflows.
• Strong stakeholder-management and consulting capabilities.
• Ability to translate business needs into practical technical designs and implementation plans.
• Strong executive communication and presentation skills.
• Ability to explain complex AI and technical concepts to both technical and nontechnical audiences.
• Experience supporting user training, technology adoption, or business-process transformation.
• Ability to work effectively across engineering, operations, business, and customer-facing teams.
• Willingness and ability to engage frequently with customers and business teams in their operating environments.

Preferred Qualifications

• Experience deploying artificial intelligence or machine learning solutions within large-scale business environments.
• Experience working with enterprise AI platforms and cloud-based AI services.
• Experience building API-based integrations and connecting AI platforms with enterprise systems.
• Experience working in a technical consulting, customer engineering, solutions architecture, or field engineering capacity.
• Experience supporting AI adoption and organizational transformation initiatives.
• Experience partnering with senior business leaders and executive stakeholders.
• Knowledge of cybersecurity operations, security operations centers, incident-response workflows, or similar operational environments.
• Experience measuring the operational and business impact of deployed technology solutions.
• Experience moving AI solutions from prototype or proof of concept into production.
• Demonstrated ability to balance hands-on technical execution with customer engagement and business strategy.

What Success Looks Like

The successful candidate will turn promising AI capabilities into practical, adopted, and measurable business solutions. This includes understanding business workflows, developing the right solution architecture, configuring AI tools, building custom integrations, deploying solutions into production, measuring results, and driving sustained adoption.

Success will be demonstrated through:

• Strong user and business adoption.
• Successful deployment of AI solutions into operational environments.
• Measurable improvements in targeted business processes.
• Effective integration with existing applications, platforms, and workflows.
• Positive engagement with business leaders, operations teams, customers, and users.
• Lasting business transformation enabled by AI.

Potential Backgrounds

Candidates may currently hold titles such as:

• Forward Deploy Engineer
• Customer Engineer
• AI Solutions Architect
• Applied AI Engineer
• Field AI Engineer

Why This Role

This role offers the opportunity to work at the forefront of applied artificial intelligence while directly influencing how AI is adopted across the business. You will combine hands-on engineering, solution architecture, consulting, and stakeholder leadership to turn AI innovation into meaningful operational impact.

If you are energized by complex business challenges, rapid solution development, customer engagement, and bringing AI technologies into production, this role provides an opportunity to create visible and lasting business transformation.

OurTechnology Lead job earns between $200,000 - $280,000 USD Annual base salary plus quarterly bonus plus annual bonus.

In addition to salary and bonus we offer other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Visioncoverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Apply today and help bring AI from concept to production.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.