Lead Product Management & Develop

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered

Job Contribution: An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership

• Lead the network strategy, customer qualification approach, and operational execution for migration of legacy broadband and voice products.
• Develop transformation roadmaps that align customer migrations, network retirement milestones, product availability, and fiber deployment plans.
• Identify scalable, non-copper connectivity solutions for customers within the legacy broadband footprint.
• Collaborate with Network and Mass Markets MDU product teams to expand alternative broadband coverage in apartment communities and other multi-dwelling properties.
• Optimize fiber build priorities using customer demand, network economics, migration readiness, service availability, and operational data.
• Establish clear decision criteria for matching customers with the most appropriate next-generation connectivity product.
• Identify coverage gaps where a viable replacement product is not yet available and develop plans to address those gaps before network shutdown.
• Evaluate opportunities to use AI, machine learning, advanced analytics, and automation across the transformation lifecycle.
• Apply technology solutions to improve customer qualification, product matching, migration forecasting, outreach timing, and operational workflows.
• Partner with customer communications and channel teams to develop targeted, timely, and actionable migration experiences.
• Coordinate across Product, Network, Engineering, Operations, Marketing, Care, Sales, Finance, Legal, and Technology organizations.
• Build governance processes for tracking migration progress, customer outcomes, product readiness, network dependencies, and execution risks.
• Develop executive-level reporting that communicates progress, constraints, financial implications, and recommended decisions.
• Identify and resolve barriers that could prevent customers from transitioning before legacy network retirement.
• Ensure migration strategies support customer continuity, service quality, operational efficiency, and business objectives.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

Salary Range:

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.