Lead Solution Architecture - System Reliability

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future-you’ll build it.

What you’ll do:

A Solution Architect in AT&T’s Business Architecture practice plays a high-impact, cross-functional role, blending technical system design, business capability alignment, and increasingly AI-enabled analysis. Their day spans discovery, design, governance, stakeholder communication, and ongoing architectural oversight-ensuring that technology solutions support AT&T’s strategic and operational goals.

• Perform end-to-end solution design across capabilities, applications, and organizational boundaries to ensure cohesive, high-quality, scalable architecture.
• Use enterprise repositories (e.g., Sparx, capability maps, knowledge platforms) to understand dependencies and assess upstream/downstream impact.
• Collaboration Across Stakeholders, engage business, product, technology, and operational teams to ensure clear understanding of capability needs, system impacts, and business priorities. This includes close alignment with Business Architects, Product teams, and System Architects.
• Facilitate cross-functional discussions to connect strategic outcomes with implementation teams, often using capability models and value-stream insights.
• Ensure solutions align to the Target Architecture, contributing to long-term sustainability and reduced implementation cost.
• Identify and manage technical debt and ensure architectural decisions are compliant with standards, patterns, and domain roadmaps. Leverage AI to Improve Efficiency by using AI-driven analysis to accelerate solutioning, reduce repetitive tasks, and identify impacted product teams early. Daily activities increasingly include validating AI results and integrating them into solution workflows.
• Work with Enterprise Architecture to ensure solutions map cleanly to business capabilities, stakeholder needs, and value flows across domains. Examples include capability modeling, reliability considerations, and stakeholder mapping.
• Provide insight for prioritization and strategic planning based on capability health, performance gaps, or ecosystem impacts.
• Lead customer journey mapping initiatives and translate journeys into system interactions, capabilities, and solution designs
• Embed resiliency, observability, and performance engineering into all solution designs
• Ensure systems meet high availability, disaster recovery, and scalability requirements
• Support Agile and DevOps teams in implementing architecture solutions
• Provide technical leadership throughout the delivery lifecycle, ensuring alignment to architecture vision

What you’ll bring:

• At least 5 years’ experience in systems engineering, solution architecture, or technical business management role. Prefer 8+ years.
• Excellent communication, presentation, and stakeholder management skills.
• Excellent problem-solving skills and analytical abilities.
• Experience with cloud computing.
• Experience in SQL, Data mapping, API, SFTP, HTTP(s) protocols
• Experience with Agile project management tools (e.g., Jira, Azure DevOps).
• Experience as a Product Owner, Business Analyst, or similar role in an Agile environment.
• Proven ability to translate business needs into technical requirements.
• Ability to prioritize tasks and manage time effectively in a fast-paced setting.
• Expertise in business capability modeling, value stream mapping, and process modeling.
• Strong working knowledge of Agile methodologies (Scrum, SAFe, Kanban).
• Experience mapping and optimizing end-to-end customer journeys and aligning technology solutions to customer experience outcomes
• Ability to connect business capabilities and system interactions to customer journeys (e.g., journey mapping frameworks, E2EUX concepts).
• Experience evaluating and implementing emerging technologies (e.g., AI/GenAI, automation, digital platforms).
• Preferred degrees in Engineering, Information Systems or related technical fields.

#LI-Onsite Full-time office role.

Ready to join our team?

Apply today.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.