Cloud Engineer

About us

At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes. 

About the role

The Cloud Engineer is a pivotal role responsible for managing and optimizing core infrastructure and services that empower all engineering teams across the organization. This role focuses on cost control, ensuring security, and driving automation to enhance operational efficiency and scalability. The Cloud Engineer builds and maintains cloud hygiene practices, provides visibility into infrastructure costs, and oversees SaaS product permissions, contracts, costs, and licenses. By fostering best practices in automation and resource management, the role ensures the stability, security, and cost-effectiveness of the organization’s foundational systems, enabling seamless delivery of business objectives.

This role includes on-call shifts

What will you be doing?

• Contributing to the design, build and operational management of a highly scalable, secure and available infrastructure operating 24x7
• Ensuring that Auctane infrastructure platforms are secure and can scale to support rapid growth in transaction volumes during periods of peak business.
• Limit or eliminate exposure to single points of failure
• Designing and building infrastructure platforms with the highest levels of security. 
• Respond swiftly to new and emerging security threats and vulnerabilities
• Creating tools and automated workflow capabilities to enable our software engineers to test and promote code across the different environments with maximum velocity
• Collaborating with software engineering teams throughout the software development lifecycle and promoting an operational mindset, to ensure the ongoing success 
• Constantly improving the platform by introducing new technologies where appropriate, driving efficiency and reducing technical debt
• Work with engineering teams on solution design, capacity planning and performance 
• Promote and implement systems infrastructure and operational best practices
• Championing cloud native design and ensuring our cloud environment is highly available, resilient and cost efficient. 
• Provide out of hours support either as part of scheduled rota or critical project delivery
• Ensure data stores are handing data according to our policies.

What are we looking for?

• BS or MS in Computer Science, Management of Information Systems, Information Security/Assurance, Internal Audit, or equivalent years’ experience.
• Hands on experience with AWS in a production environment
• Demonstrated experience and thorough understanding of the pillars of Cloud Engineering (Operational Excellence, Security, Reliability, Performance Efficiency, Cost optimization, Observability) and a willingness to apply, discuss, and improve understanding and context of those ideas 
• Experience with a wide variety of services in AWS in production
• Experience with containerisation and orchestration
• Hands on Linux and Windows skills; coupled with a great understanding of DevOps principles 
• Scripting skills: preferably Bash/Python 
• Experience with Terraform and configuration management tools -- A passion for immutable infrastructure as code 
• Focused operational mindset and passion for observability
• Comfortable working with multiple teams and balancing their needs
• Verbal and written communication skills 
• Analytical by nature and enjoys troubleshooting and solving complex System Engineering problems 
• Experience creating high available systems and scalable architectures
• Experience supporting network protocols including IP, TCP, HTTP, DNS, SSL
• Ability to balance multiple competing priorities in a fast-paced environment 
• Experience in enterprise level storage and network technologies
• Constantly striving for automation and efficiency
• Experience working in an Agile environment
• Experience working in a cross functional, or development team 
• Experience with serverless technologies
• Willingness to attend conferences, webinars and meet-ups and share the learning

The tech stack

Amazon Web Services

Linux//Windows

Automation, Scripting

Network protocols and multiple levels (TCP/IP, HTTP(S), IPSEC, etc)

What do we offer?

Hybrid Framework  - The best of both worlds! Work from home when you need focus and flexibility, and spend 2 days a week in the office for face-to-face collaboration, sharing ideas and catching up with the team. Because some things are simply better together!

Personal Training Budget.  Up to 7.000 year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders.

Internal and external training, free access to online training platforms  such as Linkedin Learning

Languages classes  every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/German classes. You can connect and enjoy taking up a new language or improving your current skills with one of our great instructors.

 Lunch card.  Enjoy a subsidized lunch card and grab a meal with your teammates - because the best conversations often happen over lunch!

Free private medical insurance. Take care of your health with private medical care fully covered by us

Attractive life insurance. Extra peace of mind for you and your loved ones.

  Co-financed Multisport card - We support an active lifestyle because staying healthy and feeling good matters.

 Volunteer day.  You can take 16 hours per year in order to participate in volunteering activities! We will love to see some pictures in our slack!

  Up to 30 days of vacation per year ( additional days are granted along with seniority at AUCTANE).

 Up to 1000 PLN/year PLN/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated.

We have an Employee Assistance Program  with psychological assistance free of charge for you and your loved ones.

Annual Salary Review:  We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results.

Referral Fee  We need your support in hiring top-class talent! We offer a referral bonus of 4k-20k PLN, depending on the complexity of the role and the hiring process.

An inclusive and upbeat work environment  Leave your suit behind... we’re a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.

A cross-cultural atmosphere  We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.

 Company events  We do our best every day, even at our regular team-building events.

Nice Office in Zielona Gora and Wroclaw  (free drinks, snacks…)

Do you want to know a little bit more about the team? Please, don’t hesitate to reach out to Amazing Auctane-PL  and our Instagram

#LI-HYBRID