Senior Director, AI Transformation
The Role
The Senior Director, AI Transformation is a client-dedicated leadership role responsible for turning one strategic pharma client's AI ambitions into adopted, governed and measurable solutions. Acting as the bridge between the client, the Avalere Health account team and the Co-Intelligence Centre, this person will combine executive client partnership, AI strategy, workflow transformation, change leadership and value realization.
The successful candidate will be credible with senior pharma leaders and technically fluent enough to guide solution design, evaluation, integration and governance. They will not be expected to personally engineer every solution. Their role is to mobilize the right teams, maintain momentum and ensure the work creates lasting client value.
What You'll Do
Serve as a trusted adviser. Build strong relationships with senior client stakeholders and help them make practical choices about AI priorities, investment, sequencingand risk.
Leadthe roadmap. Develop and maintaina joint AI transformation roadmap aligned to the client's commercial, medicaland operational priorities.
Create alignment. Establish clear decision pathways, governance forumsand executive reporting across the AI portfolio.
Identifyhigh-value opportunities. Lead workshops, interviewsand workflow reviews to uncover priority business problems and unmet needs.
Define and document the work. Turn client challenges into solution briefs, scopes of work, delivery plans and technically actionable requirements, including user stories, epics, tickets, acceptance criteria, assumptions, dependencies, milestonesand resourcing needs.
Prioritisethe portfolio. Assess opportunities based on strategic value, feasibility, readiness, risk, adoption effortand time to value.
Mobilizecross-functional teams. Bring together AI Solutions Engineers, product, data, domainand client specialists around each priority use case.
Guidedelivery end to end. Oversee work from prototype and pilot through evaluation, production, launchand handover.
Redesign the work. Define future-state workflows, roles, controlsand handoffsso AI becomes part of day-to-day practice.
Build adoption. Create role-based playbooks, training, champions, office hours and feedback loops with client change and learning teams.
Enable responsible use. Partner with AI, IT, security, legal, privacy, medical, regulatory and MLR stakeholders to embed appropriate guardrailsand human oversight.
Prove the impact. Set baselines and track adoption, efficiency, capacity, quality, client outcomes and commercial value, using the evidence to improve and scale the work.
Deepen the partnership. Use delivered value to strengthen executive relationships and identify opportunities to expand the client's engagement with Avalere Health.
Strengthen the story. Equip the account team with a consistent, evidence-based narrative about Avalere Health's AI capability and impact.
Capture reusable learning. Develop playbooks and patterns that improve delivery while protecting client confidentiality.
Client strategy and partnership
Opportunity discovery and solution shaping
Delivery and transformation
Adoption, governanceand value
Account growth
About You
Senior leadership experience. Typically12 or more years in transformation, consulting, digital product, innovationor client leadership, including significant experiencein pharma or life sciences.
Executive client credibility. A strong record of advising and influencing senior leaders in complex, matrixed organizations.
Enterprise AI delivery. Experience moving AI, analytics or automation from discovery and pilot into adopted, governed workflows.
AppliedAI fluency. Practical understanding of large language models, agent workflows, model evaluation, data and integration requirements, safetyand reliability.
Transformation expertise. Strong capability in process mapping, workflow redesign, operating-model change, adoption, enablementand benefits realization.
Communication and judgement. Excellent facilitation, writingand executive presentation skills, with the ability to make complex choices clear and actionable.
Cross-functional pharma knowledge. Experience across Medical, Commercial, Market Access, Insightsand Content Operations.
Regulated delivery. Familiarity with responsible AI, privacy, medical and regulatory review, MLR and common life-sciences platforms.
Product and capability building. Experience shaping prototypes, evaluating model outputsand creating playbooks, champions networks or communities of practice.
Client dedicated. The role is fully allocatedto one strategic pharma client, providing continuity and a deep understanding of its priorities, systemsand ways of working.
Matrix leadership. The Senior Director works closely with the Global Client Lead and Co-Intelligence Centre, leading through influence across Avalere Health and client teams.
Flexible and connected. The role may be remote or hybrid and requires regular travel to client and team meetings.
Essential
Desirable
Ways of working