AI Workforce Solution Area Lead

Role purpose

The AI Workforce Solution Area Lead exists to grow the Solution Area by building a clear market position, strong Microsoft alignment, credible client propositions and an integrated operating rhythm.

The role must turn market demand for AI-led workplace transformation into pipeline, revenue, client impact and differentiated capability. It will be the single accountable UKS leader for this Solution Area, ensuring one strategy, not multiple disconnected agendas, drives growth.

Key accountabilities

• Own the UKS AI Workforce growth strategy across both direct and indirect channels.

• Define the Solution Area plan, including priority propositions, target clients,

• Microsoft alignment, capability priorities, investment choices and growth focus.

• Act as the primary Avanade UKS interface to Microsoft for the Solution Area, translating Microsoft priorities into practical pipeline and client opportunities.

• Build AI-led propositions that help clients improve productivity, employee experience, workforce effectiveness, adoption and business value from

• Microsoft technologies.

• Integrate Practice and GTM strategies so capability and channel decisions support one coherent Solution Area strategy.

• Drive pipeline creation, opportunity conversion, revenue growth and market relevance for AI Workforce.

• Partner with Client Groups, Microsoft, Accenture and Delivery to shape key pursuits and strengthen client outcomes.

• Ensure the Solution Area has the right capability roadmap, skills strategy and workforce plan, working closely with the Practice Lead.

• Own strategic capability direction for the Solution Area, including where to build, buy, borrow or partner.

• Ensure the delivery model for the Solution Area is commercially viable, repeatable and credible with clients.

• Own Sold-vs-Delivered CCI integrity for the Solution Area, in partnership with Practice and Delivery.

• Build the market reputation of Avanade UKS in AI-enabled workplace transformation.

• Contribute to cross-Solution Area opportunities where AI Workforce is part of broader cloud, data, security, business applications or managed services outcomes.

• Provide visible senior leadership to the Solution Area community, creating clarity, confidence and direction through the operating model transition.

Success measures

• AI Workforce sales and revenue across all channels.

• Pipeline coverage, conversion, win rate and revenue growth.

• Microsoft co-sell or partner-sourced sales attached to the Solution Area.

• Microsoft-aligned targets relevant to AI Workforce, including adoption, usage, seat, consumption or solution-play measures where applicable.

• Strength and quality of priority propositions, campaigns and client-facing assets.

• Sold-vs-Delivered CCI integrity and delivery confidence.

• Contribution to x-SA deals where AI Workforce is part of broader transformation.

• Talent and capability readiness for AI-enabled workplace transformation.

• Senior stakeholder confidence across UKS, Microsoft, Accenture and priority clients.

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Experience and skillsrequired

• Senior leadership experience in modern workplace, AI-enabled productivity, Microsoft 365, Copilot, employee experience, collaboration, adoption or workforce transformation.

• Strong commercialtrack recordin growing technology, consulting or managed services businesses.

• Experience shaping and selling client propositions in a Microsoft ecosystem environment.

• Credibility with Microsoft, Accenture, client executives and internal delivery/practice leaders.

• Strong understanding of AI adoption, change management, productivity transformation and the practical barriers clients face in realising value from workplace technology.

• Ability to lead through influence across sales, delivery, practices, Microsoft, Accenture and client account teams.

• Strong commercial judgement, including pricing, pipeline health, margin, investment trade-offs and delivery risk.

• Ability to build a coherent growth story and communicate it clearly to clients, colleagues and senior leaders.

• Confidenceoperatingin ambiguity and building a new or redefined Solution Area mandate.

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