Confirmed on the employer's own hiring board on Nov 13, 2026. First seen by Alion on Nov 12, 2026. Avanade scores B on the Alion truth index.
As a Microsoft Office Apps Customer Engineer, you will work directly with customers to help them maximize employee productivity and collaboration through Microsoft 365 Apps for Enterprise, with a strong focus on Microsoft Teams and Office applications.
Together do what matters
Key Responsibilities:
Provideexpert technical guidance and support forMicrosoft 365 Apps, including Word, Excel, PowerPoint, Outlook, and Teams.
Diagnose and resolve complex issues related to Office Apps, both remotely and on-site whenrequired.
Support customers withdeployment, configuration, administration, and troubleshooting of Microsoft 365 Apps for Enterprise.
Delivertechnical workshops, training sessions, and webinars to educate customers on best practices, new features, and adoption strategies.
Collaborate with internal IT teams to ensure seamless integration of Office Apps within customer environments.
Guide customers in modernizing legacy solutions and adopting cloud-based approaches.
Stay up to date with Microsoft 365 updates and proactively recommend improvements and optimizations.
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Microsoft 365 Apps for Enterpriseexpertise, including deployment, administration, troubleshooting, and best practices across Office applications and Teams.
Customer-facing technical consulting experience, withstrong communicationskills to engage technical, non-technical, and leadership stakeholders.
Workplace productivity and collaboration solutions, including integration with SharePoint, OneDrive, and Office Online Server.
Automation and extensibility capabilities, such as PowerShell, Office Scripts, and VBA/Macrostooptimizeand streamline user workflows.
Problem-solving and analytical skills, with the ability to independently diagnose issues and deliver high-quality, customer-focused solutions.
About you:
You approach challenges with sharp intellect and a strong desire to learn.
You collaborate seamlessly and foster open, effective communication.
You embrace creativity and explore innovative solutions.
Advanced level of English (C1)
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