Associate IT Operation and Support Engineer
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Jun 24, 2025. Avenga scores B on the Alion truth index.
Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.
Core skills you’ll bring
Experience in working as operations or support engineer
Experience in Windows and Linux/UNIX system administration
Medium to strong grasp of relational databases and SQL
Advanced Troubleshooting skills in a multi-user environment
Advanced English proficiency (spoken and written)
Nice-to-have:
Scripting (SQL, Shell, PowerShell, Batch) experience to produce solutions and perform troubleshooting
Knowledge of LAN/WAN architecture, TCP/IP, Firewall/VLAN configuration, NAT/Hardware-Based load balancing, encryption, and network security best practices
Strong grasp of Internet network concepts, protocols and associated services (TCP/IP, HTTP, FTP, SCP, DNS)
Experience using monitoring tools
Ability to prioritize assignments handles shifting deadlines, multitasking, and work independently as well as in a team environment
Ability to exercise good judgment, to independently assess risk, and to make critical decisions
Willingness to work flexible shifts
The impact you'll create
Monitoring system operations and troubleshoot problems
Analyzing root causes of operational malfunctions and provide resolutions
Resolving operational problems within the defined schedules and service level agreements
Driving incident resolution and process improvements to minimize impact to the production environment and business partners
To develop a support plan to prioritize and resolve issues
To address customer issues promptly and accurately
To work closely with business partners, vendors and technical groups to provide support and escalations for technical incidents.
To develop preventive measures and document issue resolution procedures
Please note that the job position requires 24/7 support and we provide bonuses for working in different shifts.
People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.