Representante de Servicio al Cliente (SAC)

Avery Dennison Corporation • Spanish: C1 • 7 days ago
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Avery Dennison Corporation

Avery Dennison is an American materials science company whose predecessor invented the self-adhesive label in 1935, and it remains the largest supplier of pressure-sensitive label materials in the world. Its more interesting recent business is intelligent labels: radio frequency identification tags applied to individual items of clothing, food and medical supplies, which let a retailer or hospital know what it actually has rather than what its records claim. Headquartered in Mentor, Ohio and listed on the New York Stock Exchange, it supplies materials to converters and printers rather than selling finished labels to end users.
averydennison.com • HQ: Mentor, United States • Advanced Materials • Sensors • Manufacturing • Packaging & Labeling • 5000+ employees • Est. 1935

About Avery Dennison

Avery Dennison (NYSE: AVY) is a global leader in pressure-sensitive and functional materials and labeling solutions for the retail apparel market. The company’s applications and technologies are an integral part of products used in every major industry. With operations in more than 50 countries and more than 25,000 employees worldwide, Avery Dennison serves customers in the consumer packaging, graphical display, logistics, apparel, industrial and healthcare industries. Headquartered in Glendale, California, the company reported sales of $6.1 billion in 2016. Learn more at

www.averydennison.com

.

  • Administrar cuentas en términos de procesamiento de pedidos, seguimiento de pedidos, integridad de precios, entregas a tiempo, cumplimiento completo de pedidos.
  • Identifica las necesidades del cliente y determina la acción apropiada.
  • Enlace principal con marketing y ventas para clientes asignados.
  • Tener una buena actitud y disposición para con el cliente interno y externo, ser un soporte para el cliente y los equipos internos
  • Saber planear y ejecutar el tiempo en diferentes actividades
  • Carga y Seguimiento de ordenes de servicio.
  • Tener la disposición de apoyar y ayudar en situaciones que asi se requiera. Identificar areas de mejora y aportar posibles soluciones
  • Ante un problema, tener la capacidad de analizar diferentes soluciones para tomar el mejor camino
  • Capacidad de prestar atención a los aspectos más pequeños y precisos de una tarea
  • Saber transmitir la información de manera clara, precisa y estar preparado para la comunicación que llega de parte de los clientes
  • Experiencia en servicio al cliente en empresas B2B (no call center)
  • Carrera terminada
  • Manejo de excel - google sheets
  • Inglés básico-intermedio
  • Buena administración del tiempo y priorización de actividades ya que se maneja una gran cantidad de información.
  • Buenas habilidades de comunicación ya que es el Representante de Servicio a Clientes es el vínculo de comunicación entre ventas, la operación y el cliente.

Each of us, Every day! Eight Values. One Team!

We understand diversity and equal opportunities as enrichment for our future-oriented work at Avery Dennison. With us, teams are balanced and diverse. Because each of us is unique, and we appreciate bringing together different personalities and talents.

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