Billing Specialist (B2B)

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty. 

This position is hybrid in our Lehi, UT office (3 days in office, 2 days work from home)

SUMMARY

The Billing Specialist is responsible for executing billing operations supporting our Australian business unit, ensuring accurate, timely invoicing and effective resolution of discrepancies. This role plays a critical part in revenue accuracy by maintaining high-quality billing records and supporting month-end close activities in a fast-paced, high-volume environment with the ability to collaborate effectively across departments.  

This U.S. based role requires occasional collaboration with Australian counterparts, including participation in occasional meetings outside standard U.S. business hours.  

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Process, review and issue a high volume of invoices and credit adjustments ensuring accuracy, timeliness and proper documentation. 
• Perform data entry, validation, and reconciliation, including cross-system checks to maintain complete and accurate billing records. 
• Execute month-end close activities, including reconciliations across billing and financial systems. 
• Collaborate cross-functionally (customers, sales, customer service, account managers, and accounting) to ensure accurate subscription billing and proper revenue recognition. 
• Manage billing inquiries and escalations via email, phone, Salesforce, and Jira, delivering timely, professional, and solution-oriented resolutions. 
• Participate in Australian time zone meetings and contribute to project coordination efforts to proactively improve billing operations and efficiency. 
• Utilize financial systems and tools (NetSuite, Onsite, Zuora) to support billing operations and process improvements. 

 IDEAL EXPERIENCE, EDUCATION & TRAINING: 

• Minimum of 3 years of experience in billing, accounting, or related financial operations. 
• Exceptional attention to detail and accuracy, with the ability to identify errors, perform reconciliations, validate data, and resolve billing discrepancies.
• Ability to work independently with urgency and efficiency in a fast-paced environment. 
• Strong written and verbal communication skills, with the ability to collaborate cross-functionally, explain complex billing scenarios, and resolve disputes. 
• Proficiency in business tools, including Excel, Word, Outlook, CoPilot, and Adobe Acrobat.
• Experience collaborating in meetings and on projects in a team-oriented environment.
• Experience with financial systems, such as NetSuite, Zuora, or other subscription-based billing platforms.
• Solid understanding of basic billing and accounting principles.