IT Project Manager

Responsibilities

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. Our success starts with our people; and a workplace that champions culture and belonging ensures we grow and thrive together.

WHAT YOU’LL DO

As a Project Manager in IT, you will lead defined IT projects from initiation through closure, using established governance and delivery practices to achieve agreed scope, schedule, cost, quality, adoption, and business outcomes. You will coordinate business and technology stakeholders, maintain clear project controls, and escalate issues requiring broader decisions and/or strategic direction. This will include oversight, ownership and accountability for Project Planning, Schedule, Cost Management, Progress Reporting, Risk Identification and Mitigation, Managing Project Change Orders, Milestones, Maintaining Effective Communications, and overseeing adherance to Project Governance. You will be responsible for following IT project management protocols, documenting project work progress, risks, & issues in AVI-SPL’s centralized systems, as well as facilitating all project activities within IT and across business units, including coordinating with external strategic partners and 3rd party service providers, where appropriate.

Day-To-Day Responsibilities:

• Develop and maintain project charters, integrated plans, schedules, budgets, resource plans, and delivery milestones.
• Coordinate requirements, solution delivery, testing, change readiness, implementation, and project closure activities.
• Manage scope, schedule, cost, quality, risks, issues, assumptions, changes, decisions, and dependencies.
• Manage the change order process through assurance that any scope, schedule, cost or change of terms are handled in accordance with change order procedures.
• Collaborate with business analysts to collect and document requirements to inform the scope statement, including signoff by the executive sponsor(s) and/or business units.
• Follow project delivery standards, leveraging planning and tracking tools and templates for measured execution.
• Recommend corrective actions and escalate material risks and/or exceptions to scope, schedule and budget (as defined per Program Governance framework).
• Oversee all project expenditures based on project budget throughout the project lifecycle and identify problem areas, spearhead resolution, and communicate any issues.
• Coordinate testing processes (as needed), including unit testing and user acceptance
• Work with business stakeholders to establish project governance including strategic objectives and outcomes, use cases, & project charter.
• Facilitate project kickoffs, working sessions, status reviews, and decision forums with key participants from AVI-SPL, as well as with external stakeholders, as appropriate
• Provide timely, accurate, and audience-appropriate status reporting; respond or coordinate responses to all internal and external stakeholders regarding project questions, problems, or concerns, in a timely and professional manner.
• Coordinate internal teams, vendors, and external partners.
• Verify commitments, deliverables, and quality expectations.
• Ensure requirements, acceptance criteria, testing, and release readiness are incorporated into the project plan.
• Capture lessons learned and contribute practical improvements to project templates, tools, and ways of working.
• Make recommendations for project methodology, given project charter and best practices.
• Experiment with and learn new processes, techniques & tools; participate in technology communities, be deliberate about knowledge sharing for project management practices.
• Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.

WHAT WE’RE LOOKING FOR

Must-Haves:

• 3-5+ years of project management or equivalent delivery experience in an IT environment.
• PMP certifications such as PMP, Agile and Scrum and/or commitment to obtain within an agreed period.
• Ability to troubleshoot and solve project related issues, understand, and maintain project budgets, manage multiple projects at once, and manage large scale/high dollar projects
• Direct experience with Project Management tools
• A strong and functional working knowledge of artifacts that are central to effective Project Management including (but not limited to) charters w/stakeholder registers and scope statements; schedules, budgets, quality assurance plans; assumption, risk & issue, and RAID logs; lessons learned and closure documentation.
• Demonstrated ability to apply responsible AI-enabled tools and strategies to improve project management and delivery capabilities.
• Ability to manage multiple priorities, and solve problems independently as well as collaboratively with cross-functional teams
• An approachable and collaborative disposition that embraces continuous improvement
• Ability to communicate and interact with internal and external stakeholders in a consistent, professional, and courteous manner in both verbal and written form
• Demonstrated organizational and time management skills with attention to detail
• Excellent multitasking capabilities while adapting to changing priorities
• Direct experience with Microsoft applications and collaboration tools, including but not limited to Microsoft O365, SharePoint, and Teams

Nice-To-Haves:

• Direct experience with Portfolio Management tools
• Direct experience with Azure DevOps (ADO)
• Experience in the technology or AV integration industry.
• Experience with enterprise applications such as D365, ServiceNow, Salesforce, NetSuite or similar platforms.
• Experience working in global environments, and managing/leading projects globally

WHY YOU’LL LIKE WORKING HERE

• Medical benefits, including vision and dental
• Paid holidays and PTO
• Enjoyable and dynamic company culture
• Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.