Service Engineer I
Confirmed on the employer's own hiring board on Oct 22, 2026. First seen by Alion on Oct 19, 2026.
AVL Test Systems Inc offers a job in the United States (US) as
Service Engineer I
AVL is looking for a Service Engineer I to join our team!
Are you interested in domestic travel and growing your experience in new technologies? The Service Engineer I is a great opportunity to grow and develop through experience with a variety of customers. The Service Engineer I position is located out of Plymouth, MI with the AVL Test Systems, Inc. company. This position requires experience in emissions (preferably gas analyzers) and/or a bachelor’s degree in engineering/equivalent. In addition, the Service Engineer position is a direct customer interfacing role and requires strong communication, organization, & customer service skills. Candidates must also be adaptable and flexible to schedule changes or adjustments as a long lead time cannot always be predicted.
The Service Engineer I will receive adequate training from the AVL team to ensure success when active in the field. The Service Engineer is responsible for installation, set-up, configuration, maintenance, and calibration troubleshooting repairs for AVL hardware and software. The Service Engineer I will interface with a variety of customers and internal team members.
***Travel expectation is 70-80%
Applicants must be currently authorized to work in the United States on a full-time basis or qualify for a Canadian TN Visa. Employer will not sponsor an applicant for a work visa for this position beyond a Canadian TN Visa.
ROLES:
- Act as Liaison and company representative for customers
- Perform at customer sites; test equipment installation, configuration, maintenance, and calibration to AVL specifications as defined through the AVL Qualification Initiative (QI).
- Troubleshoot and repair products to AVL specifications following defined processes.
- Professional and timely completion of service and commissioning reports and other administrative responsibilities as required.
- Actively participate in developing one’s own training plan and exhibits ownership in completing training towards realization of selected diplomas and competency.
- Provide feedback and improvement suggestions on troubleshooting guides and continuous improvement methods to increase operating equipment effectiveness (O.E.E.).
- Generates calibration certificates, service reports and is responsible for evaluation and presentation of results
- Perform Hotline support as required including the use of reporting tools, Helpdesk II etc.
- The ability to communicate with customers in a professional way and in the ability to independently describe, categorize, analyze and solve service requests and issues.
- Timely follow up on items and the ability to drive issues to closure.
- Complete all applicable safety training
- Must be willing to travel
- Other tasks as assigned
QUALIFICATIONS/SKILLS:
- Bachelor’s degree in engineering or equivalent work experience
- 0-2+ years’ experience in related field
- 2 years’ experience with test automation equipment preferred
- Understanding of electrical and mechanical processes
- Excellent verbal and written communication skills
- Must possess excellent written and oral communication skills.
We look forward to receiving your details; please use our online application form or send your application to AVL North America, Inc. / AVL Test Systems, Inc. / AVL Mobility Technologies, Inc. EOE Veterans/Disabled. Click Here to see the EEO is the Law poster.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.avl.com as a result of your disability. You can request reasonable accommodations by calling (734)-446-4106.
ABOUT AVL NORTH AMERICA
AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.