Field Application Engineer (Embedded)

Field Application Engineer (Embedded)

At AVSystem, we build IoT solutions used by global customers to manage and operate connected devices at scale. Our technologies include Anjay SDK and LwM2M-based device management systems deployed in constrained environments.

We are looking for a Junior Field Application Engineer (Embedded) to join our Customer Success team and support technical work related to embedded and IoT device-side integrations, customer deployments, and pre-sales activities.

This role is hands-on and technical, focused on debugging embedded and IoT systems, supporting customer integrations, and working closely with Engineering, Product, and Customer-facing teams.

What you will do

• Provide 2nd and 3rd line technical support for customers using AVSystem's embedded and IoT device-side solutions, contributing to timely resolution of technical issues and customer satisfaction.

• Support development of embedded and IoT expertise within the Customer Success team, facilitating communication between customers, Product, and Embedded Engineering teams.

• Support pre-sales and customer integration activities by participating in technical consultations, solution validation, demonstrations, troubleshooting assistance, and implementation guidance.

• Collaborate with Product Management and Marketing teams to develop technical customer-facing materials.

What we expect

• Understanding of embedded and IoT device-side systems, C programming, and constrained environments.

• Basic understanding of networking fundamentals (IP, TCP/UDP) and Linux environment.

• Ability to debug, troubleshoot, and support integration of embedded software with customer systems.

• Fluent Polish (C1) and strong communication skills in English (B2+, written and spoken), including ability to explain technical concepts to non-technical stakeholders.

• Ability to work effectively with teams and customers, manage time, and prioritize tasks.

• Proactive, self-driven, and detail-oriented mindset with strong responsibility for technical quality.

• Availability for hybrid work in Kraków (3 days in the office, 2 days remote).

Nice to have

• Knowledge of LwM2M, Anjay SDK, or IoT device management concepts

• Familiarity with CoAP, DTLS, or IoT communication protocols.

• Experience with embedded systems projects (commercial, academic, or personal).

What we offer

• Hands-on experience with real-world embedded and IoT systems used by global customers.

• Direct exposure to customer integrations, troubleshooting, and production environments.

• Opportunity to develop technical expertise in embedded and IoT device-side technologies (Anjay SDK, LwM2M).

• Close collaboration with experienced Embedded Engineers and Customer Success teams.

• Professional development opportunities, including training and industry conferences.

• The usual stuff:

  • Flexible working hours and the possibility to work part-time alongside your studies

  • Private medical care

  • Multisport card

  • Kitchen with snacks and treats (including Good Lood ice cream)

  • Parking area and bike room

  • Relaxed work environment - no dress code