Transformation Product Owner

Want to be a force for good? At Aware Super we believe that we do well through doing good. Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground.

We have always believed that we have a responsibility to invest in ways that deliver strong returns for members at the same time as improving our communities, building a more sustainable economy and supporting employment locally and globally. Aware Super is one of Australia’s largest industry funds providing superannuation, advice and retirement solutions to those who teach, nurse, care, respond and help others in our communities. We offer a truly collaborative workplace that responds to rapid change, without losing sight of what is most important to us: our members.

To learn more visit: https://awaresuper.com.au/member About this opportunity Day Rate Contract 12 months Melbourne or Sydney based candidates We are looking for a senior, hands-on Product Owner - Delivery Model (AI-enabled) to lead the evolution of Aware Super’s end-to-end delivery model. The product you’ll own is not a traditional customer-facing platform. It is the way work moves from an idea through to member value, bringing together roles, workflows, decision rights, controls, technology and AI-enabled capabilities.

Reporting to the Head of Transformation and working under the co-accountability of the Head of Transformation and Head of Digital Platforms, you’ll set the vision, roadmap, outcomes and prioritised backlog for an increasingly AI-enabled and agentic delivery lifecycle. This is a maker and product decision-maker role. You’ll personally undertake discovery, map journeys and processes, develop prototypes, define acceptance criteria, make prioritisation decisions and use evidence to determine what should scale, adapt or stop.

In this role you will: Set and communicate the product vision, outcomes, roadmap and prioritised backlog for the end-to-end delivery model. Bring together human capability, ways of working, technology, controls and agentic capability into one coherent product. Make clear decisions about scope, sequencing and product design based on member value, evidence, risk and feasibility.

Maintain one integrated backlog, including the supporting engineering pipeline. Provide product direction to a cross-functional squad without direct line-management accountability. Reimagine how work gets done by understanding user needs, challenging existing processes and determining where work is best performed by people, AI agents or a combination of both, while keeping member value at the centre.

Turn ideas into practical solutions by creating product artefacts, prototypes and clear requirements, testing them through real work and using feedback and evidence to continuously improve the delivery model. Shape an AI-enabled delivery model by partnering across Transformation, People, Technology, Engineering and Risk to redesign roles, skills, decision rights and ways of working, while embedding responsible AI, appropriate controls and human oversight. How do you exceed our expectations?

You will have the following experience: End-to-end ownership of an internal product, platform or operating model, including its vision, outcomes, roadmap, backlog, acceptance and scale, adapt or stop decisions. Evidence of delivering measurable improvements through product-led operating-model or delivery transformation. Prioritising an engineering backlog where the users were delivery, technology or engineering teams.

Translating user problems into problem-framed requirements and testable acceptance criteria. Redesigning how work flows, including removing hand-offs and changing roles, processes or decision rights. Working with risk and control owners to simplify and strengthen controls in a regulated environment.

Strong hands-on product craft, including personally developing problem statements, journey maps, process maps, prototypes, measures and roadmap options. Practical experience using AI, coding or workflow agents in real work. An understanding of the trade-offs between a skill, an agent, an integration, an automated workflow and a human step.

The ability to interpret and challenge evaluation, performance and adoption data. Strong measurement discipline, including establishing baselines, instrumenting outcomes and using evidence to defend product decisions. The confidence to influence without authority, surface uncomfortable trade-offs and recommend when work should stop.

The Aware Super difference At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our people, members and communities. Our people are focused on creating a diverse and dynamic environment that embraces and values differences and enables our team to bring their whole selves to work. We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.

Our members are at the heart of everything we do, and we CARE deeply, DELIVER honourably, and LEAD bravely. Applicants must have the right to work in Australia and will be subject to police and bankruptcy checks.