Forward Deployed Software Engineer

Axiamatic is looking for Forward Deployed Engineers (FDEs) who thrive at the intersection of software engineering, applied AI, enterprise transformation, and customer delivery. As an FDE, you will work directly with enterprise customers executing complex ERP and IT transformation programs. You will partner with transformation leaders, PMOs, architects, functional SMEs, system integrators, and Axiamatic's Product and Engineering teams to understand customer problems and build solutions that create measurable impact.

You will work across the full lifecyclefrom customer discovery and solution design to deployment, implementation, and iteration. This is a highly hands-on role for an engineer who enjoys solving ambiguous problems, working directly with customers, rapidly building solutions, and turning customer-specific needs into scalable product capabilities.

The candidate will have responsibilities across the following functions:

Customer and Transformation Engagement:

• Work directly with enterprise customers, transformation leaders, PMOs, architects, functional leads, and system integrators.
• Understand how large ERP and IT transformation programs are structured, governed, and executed.
• Participate in customer discovery, technical workshops, solution design, pilots, and proof-of-concept engagements.
• Translate complex business and transformation problems into practical technical solutions.
• Understand customer data, systems, workflows, and operational constraints.
• Act as a technical partner to customer teams throughout implementation and deployment.
• Help customers adopt and deploy Axiamatic within their existing technology and operating environments.

Engineering and Applied AI:

• Build AI-powered solutions for complex enterprise transformation problems.
• Configure and develop AI agents, analytical workflows, integrations, data pipelines, and enterprise applications.
• Work with LLMs, agentic architectures, RAG, retrieval systems, knowledge bases, and enterprise data.
• Develop solutions that analyse requirements, workshop transcripts, user stories, project plans, risks, dependencies, testing artefacts, and other transformation data.
• Build workflows that enable AI agents to identify risks, gaps, dependencies, readiness indicators, and execution patterns.
• Rapidly prototype solutions and iterate based on customer feedback.
• Evaluate the accuracy, reliability, and consistency of AI-generated insights.
• Ensure solutions are secure, reliable, observable, and production-ready.

Deployment and Implementation:

• Own technical implementation and deployment of Axiamatic solutions within customer environments.
• Work with customer technology teams to integrate Axiamatic with enterprise systems and data sources.
• Build and work with APIs, SaaS platforms, enterprise applications, document repositories, collaboration tools, and data platforms.
• Support data onboarding, integrations, configuration, testing, monitoring, and production rollout.
• Understand enterprise security, authentication, authorisation, and data-governance requirements.
• Troubleshoot technical issues and ensure successful customer deployments.
• Develop repeatable deployment approaches that improve implementation speed across customers.

Customer Solution to Product:

• Identify recurring patterns across customer engagements.
• Distinguish between one-off customer requirements and capabilities that can become scalable product features.
• Partner with Product, Design, Research, and Engineering teams to convert successful customer solutions into reusable capabilities.
• Contribute to reusable architectures, frameworks, components, and technical patterns.
• Provide feedback from customer deployments to influence product and technical priorities.

Cross-Functional Collaboration:

• Work closely with Product, Engineering, Design, Research, GTM, and Customer Success teams.
• Translate customer requirements and technical challenges into actionable product and engineering requirements.
• Communicate technical concepts clearly to both technical and non-technical stakeholders.
• Participate in customer meetings, demos, solution reviews, and technical discussions.
• Support the team in identifying opportunities to expand Axiamatic's impact within customer programs.

Requirements:

• 4-6 years of experience in software engineering, solutions engineering, forward-deployed engineering, implementation engineering, or a similar technical role.
• Experience building and deploying production software or technical solutions in enterprise environments.
• Experience working directly with customers, business stakeholders, or cross-functional teams.
• Strong experience with backend systems, APIs, data platforms, enterprise applications, or integrations.
• Strong software development and debugging skills.
• Experience with AI/ML, LLMs, RAG, AI-powered applications, or agentic systems.
• Understanding of software architecture, APIs, data models, and cloud infrastructure.
• Experience working with enterprise data and integrating multiple systems.
• Ability to understand complex business problems and translate them into technical solutions.
• Strong analytical and problem-solving skills.
• Strong communication and stakeholder-management skills.
• Comfortable working directly with customers in discovery sessions, workshops, demos, pilots, and POCs.
• Ability to work effectively in a fast-paced and ambiguous startup environment.
• Willingness to take ownership across the complete lifecycle from problem discovery to deployment and ongoing improvement.

Preferred Experience:

• Experience with ERP implementations, particularly SAP, Oracle, Microsoft Dynamics, or Epicor.
• Experience working on digital transformation or IT transformation programs.
• Experience in enterprise consulting, system integrators, technology transformation, or enterprise software.
• Experience building AI agents or LLM-based enterprise applications.
• Experience with knowledge bases, knowledge graphs, or graph databases.
• Experience with enterprise workflow automation.
• Experience working with requirements-management, program-management, testing, change-management, or transformation platforms.
• Experience taking a solution from customer discovery to POC to production deployment.
• Experience in Forward Deployed Engineering, Solutions Engineering, Field Engineering, Implementation Engineering, or similar customer-facing technical roles.

What Success Looks Like:

In your first year, you will:

• Successfully deploy Axiamatic solutions across enterprise transformation programs.
• Build AI-powered solutions that surface meaningful risks, dependencies, and execution insights.
• Work closely with customers to understand their challenges and translate them into technical solutions.
• Reduce the time required to move from customer discovery to working prototype and production deployment.
• Establish repeatable technical and deployment patterns across customer engagements.
• Help convert customer-specific solutions into scalable Axiamatic platform capabilities.
• Build strong relationships with enterprise customers and become a trusted technical partner.
• Contribute customer insights and technical learnings to Axiamatic's product and AI roadmap.