Technical Account Manager

Join Axonius as a Technical Account Manager, where you will be responsible for managing the post-sale technical lifecycle and customer relationship for designated enterprise accounts in the UK and DACH regions. You will provide strategic technical consulting, drive platform adoption, and secure high-value renewals. The role requires hands-on technical proficiency, experience in customer-facing technical account management, and a proven track record of driving technical expansion in enterprise SaaS environments.

Missions

• Autonomously lead the post-sale technical relationship for accounts across UK, DACH, and emerging regions, providing guidance on platform design, REST API integrations, and Query Wizard data modeling.
• Build and execute complex automated enforcement workflows and custom scripts to solve operational pain points, such as automated ticketing and shadow cloud discovery.
• Conduct regular technical reviews and data correlation assessments (EDR, Vulnerability, IAM, Network) to demonstrate quantifiable ROI to director-level stakeholders.

Profil recherché

- 2-4 years of customer-facing technical account management, solutions engineering, or technical delivery experience within the cybersecurity domain

- Native fluency in English; living in or holding authorization to work in the UK

- Hands-on technical proficiency with REST APIs, JSON payload structures, SQL database queries, and standard protocols (HTTP, SSH, LDAP)

- Proficiency in writing complex query logic and building automated response playbooks

- Hands-on experience with cybersecurity asset management, EDR solutions, or vulnerability management platforms

- Proven track record of owning account renewal rates and driving technical expansion in enterprise SaaS environments

- Active UK Security Clearance (SC or DV cleared)

- Professional fluency in German

- Experience navigating enterprise organizational structures to align platform features with C-level business outcomes