Enterprise Platform Coordinator

Target Range:

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Axos Bank is looking for a hands-on, detail-oriented team member to join our Center of Excellence. The majority of your day-to-day work will be in data visualization and workflow automation tools, with additional exposure across document intelligence and digital collaboration platforms. You'll work directly inside these tools, helping business teams solve real process problems and making sure the people building on these platforms have the support and guidance they need to do it well.

We're looking for someone technically curious, quick to pick up new systems, and comfortable working across business teams, developers, and governance requirements.

This position is not eligible for employment visa sponsorship now or in the future. Candidates must be authorized to work in the United States on a permanent basis. Individuals requiring current or future sponsorship,including F-1 OPT, STEM OPT, H-1B, TN, E-3, O-1, or other employment-based visa sponsorship, are not eligible for this position.

Responsibilities:

Build & Support

• Get hands-on in the platforms and configure workflows, troubleshoot issues, and help ship changes through the software development lifecycle
• Act as the platform-side point of contact for Tableau, handling changes at a platform level, resolving support issues, monitoring health, and keeping governance requirements clear for developers
• Monitor automation runs and exception logs; jump on alerts and help run down root cause
• Sit in on requirements calls with business teams and help translate what they need into a working automation or configuration

Developer Enablement

• Help onboard new users building on the platforms, at varying levels of technical access
• Review workflows before they go live and give developers clear, practical feedback to help them get it right

Platform Health

• Keep runbooks and quick-reference docs current as things change
• Help pull together periodic platform health snapshots - usage, performance, license utilization - for leadership

Requirements:

• Bachelor's degree
• 1+ years of experience in a business systems analyst, platform support, or IT operations role
• Experience with or exposure to Tableau (or a comparable BI/data viz platform) from a platform/administration angle, not just as an end user
• Strong communication skills, comfortable explaining technical and governance requirements to non-technical people
• Some exposure to REST APIs, JSON, or scripting (SharePoint/PowerShell, SQL, or similar) is a plus, but not a blocker
• Bonus: exposure to Agile/Scrum, regulated industries (financial services, healthcare), or SSO/identity concepts (Entra ID, SAML, OIDC)

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance

• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)

• HSA or FSA account and other voluntary benefits

• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan

• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

IER Right to Work Poster (English/Spanish)

E-Verify Participation Poster (English/Spanish)