Salary
≈ $41k – $95k per year (Estimated)
Location
Remote/Hybrid (Kraków, Poland)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Backbase is a Dutch financial technology company that provides an engagement banking platform designed to unify customer interactions across digital and physical channels. Headquartered in Amsterdam, the firm offers a modular architecture that sits on top of legacy core banking systems to help financial institutions modernize their user experiences without total infrastructure overhauls. Its software powers retail, commercial, and wealth management operations for over 150 leading banks and credit unions worldwide.
About the Role:
We're looking for a Senior HR Operations & Payroll Specialist to own the full HR operations function in Poland. This is a hands-on, high-ownership role at the heart of the employee lifecycle - from onboarding to offboarding, payroll accuracy to compliance, and everything in between. We’re seeking a highly motivated individual who can help improve and automate our Poland processes and flex to support other European entities (E.g. NL + UK) when required (e.g. holiday coverage, large projects, etc.)
Ideal Candidate
- At least 5 years of experience in HR administration and payroll, ideally within an international environment.
- Solid understanding of Polish labor law regulations, payroll, compensation and benefits.
- English proficiency at a minimum B2 level.
- Strong google sheets skills, including formulas, pivot tables, and data analysis.
- Proactive approach with strong analytical thinking and problem-solving skills.
- High attention to detail and accuracy in maintaining records and data.
- Proactively identifying improvement opportunities and driving the necessary improvements.
- Strong organizational and time management skills, with the ability to prioritize effectively and meet deadlines.
- Ability to work independently in a fast-paced, dynamic environment while managing multiple responsibilities.
- Strong understanding of data confidentiality and compliance with payroll and labor law requirements.
- Experience with BambooHR, Jira, Google Suite, Slack, and Confluence is a plus
Your responsibilities
- Own end-to-end HR operations for Poland
- Lead the monthly payroll cycle - from data collection and validation to coordination with our external payroll provider - ensuring accuracy every time
- Maintain audit-ready payroll records, employee documentation, and compliance with Polish labour law and regulatory requirements
- Serve as the primary point of contact for employee queries on HR admin and payroll, providing clear and timely responses (via JIRA)
- Administer occupational health processes, including issuing medical examination referrals
- Manage sick leave, maternity-related absences, and working time regulations in the system, ensuring compliance and smooth communication with employees and stakeholders
- Administer employee benefits across Poland, keeping programmes accurate and up to date
- Prepare and maintain country-specific employment templates and documentation in partnership with internal and external legal teams
- Run payroll controls and variance analysis to identify and resolve discrepancies before they become issues
- Keep BambooHR accurate and up to date - processing employee changes, promotions, transfers, and contract updates with precision
- Contribute to HR Operations projects including process improvements, automation initiatives, and system integrations
- Partner with cross-functional teams to deliver a consistent, seamless employee experience
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