Operations Supervisor

The Operations Supervisor is an integral leader within the operations team, responsible for ensuring the safe, efficient, and effective execution of daily operations. Key responsibilities include enforcing safety standards, onboarding and developing new operators, supporting customer satisfaction, and maintaining operational excellence. This position also contributes to business development efforts by identifying growth opportunities, fostering client relationships, and supporting the continued expansion of the operation.

The compensation for this role will be commensurate based on education and/or experience.

RESPONSIBILITES

What You'll Be Doing:

• Assists with dispatching units and schedule projects daily.
• Communicates with clients, with a customer service focus daily.
• Builds relationship with potential, new and existing customers- with a focus on increasing Badger’s sales revenues and customer retention.
• Assists with project related biddings and proposals.
• Drives new business development and revenue growth by identifying opportunities with Indigenous communities and organizations, building trusted relationships that are mutually beneficial.
• Supports and improves business development daily.
• Reviews operator’s daily paperwork (Daily trip ticket, FLRA, DOT logs).
• Ensures that operators are following Badger’s maintenance polices procedures.
• Delivers material to the units in the field if required.
• Assists and supports with monthly safety meeting which includes preparing the agenda.
• Performs daily onsite safety inspections.
• Ensures that utility dig preauthorization (ex: 811-DIG) is complete.

QUALIFICATIONS

What You'll Need For Success:

• Education: High School Diploma or equivalent.
• Previous experience required in one of the following industries: Vacuum / Pump Trucks, Commercial Underground Construction, Trucking/Fleet Management, Sewer / Water Line, Underground Utilities, Waste, Equipment Rentals.
• Valid Class 3 or 1 preferred.
• Supervisory experience required.
• Mechanical skills preferred.
• Sales experience preferred.
• Computer skills and strong organizational skills required, with a preference for Oracle or similar system.
• Excellent interpersonal and communication skills, a positive attitude, and a willingness to take on new challenges.
• Physically capable of lifting 50 pounds, standing/walking for extended periods, climbing, balancing, bending, stooping, kneeling, and working in various weather conditions.