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Salary
$31k – $76k per year (Estimated)
Location
In office (Austin)
Overview
Company
Impact
Profile match
The Baltimore Ravens is a professional American football organization and sports entertainment enterprise competing in the National Football League’s (NFL) AFC North division. The organization manages professional athletic operations, event hosting at M&T Bank Stadium, sports broadcasting, retail merchandising, and community initiatives through the Ravens Foundation. Headquartered in Owings Mills, Maryland, it operates out of the Under Armour Performance Center to deliver elite sports entertainment, fan engagement, and regional youth athletic programs.

The Assistant Janitorial Manager is responsible for leading daily janitorial operations within a high-visibility café, fitness, and wellness environment. This position requires a highly organized, structured, and detail-oriented leader who takes ownership of cleanliness, employee performance, customer satisfaction, and overall service quality.

Pay: $52,00 - $64,750

The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management

  • Manage daily janitorial operations, staffing, schedules, assignments, and service priorities.

  • Maintain exceptionally high standards of cleanliness, sanitation, appearance, and presentation throughout café, fitness, wellness, restrooms, and common areas.

  • Conduct frequent inspections and proactively identify and correct deficiencies before they impact the customer experience.

  • Lead, train, coach, and hold employees accountable for attendance, performance, productivity, safety, and quality.

  • Maintain organized cleaning schedules, checklists, inventory systems, work orders, and operational documentation.

  • Build strong relationships with customers, client representatives, café personnel, fitness staff, and facility leadership.

  • Respond quickly and professionally to customer requests, concerns, and service needs.

  • Ensure proper use and maintenance of cleaning equipment, chemicals, supplies, and PPE.

  • Monitor high-traffic and high-touch areas and adjust cleaning frequencies based on facility usage and customer needs.

  • Promote a culture of ownership, accountability, teamwork, safety, and customer service.

  • Complies with all safety and security procedures established by the company, by our clients and by regulatory authorities

  • Sets a positive and professional example for workforce

  • Previous experience managing janitorial, housekeeping, facilities, hospitality, or similar operations.

  • Strong people-management and leadership skills.

  • Exceptional attention to detail and commitment to high-quality standards.

  • Highly structured, organized, and proactive.

  • Strong customer-service and communication skills.

  • Ability to manage multiple priorities in a fast-paced, customer-facing environment.

  • Strong problem-solving, follow-up, and accountability skills.

  • Intermediate computer skills for scheduling, reporting, inventory, and communication.

  • WORKING CONDITIONS

  • Conditions may require walking, stooping, climbing, pushing, pulling, heavy lifting (less than or equal to 50 pounds), bending, working in awkward positions handling equipment and materials.

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