Senior Digital Product Owner

Job Description

Purpose of the role

To develop and manage the success of specific financial products and services, providing in-depth expertise on a particular product line, bridging the gap between product development, marketing, sales, and customer service.

Accountabilities

• Provision of SME expertise on specific products and services to customers and colleagues, including features, functionalities, benefits, limitations, risks and compliance.
• Identification of market trends, new features, regulatory requirements and potential risks, and analysis of data obtained from sales figures and, customer feedback, to support the product development process, and communicate key findings to relevant stakeholders to improve product offerings.
• Response to customer inquiries, resolution of issues, and provision of guidance on product usage. .
• Presentation of the advantages and features of the product to potential customers, building trust and encouraging adoption.
• Assistance with the development and execution of marketing materials for the product, such as brochures, presentations, and online content.
• Participation in training sessions and workshops to share product knowledge and expertise with colleagues and other stakeholders.
• Participation in events, conferences, and other networking opportunities to showcase the product and generate interest.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

Join us as a Senior Digital Product Owner, where you’ll play a pivotal role in supporting the delivery of our Client Reporting services

You will be responsible for the strategic development and delivery of corporate client reporting products across SWIFT MT, ISO 20022 camt, API and file-based channels. The role will drive the evolution of account, balance and transaction reporting services, including industry migration to ISO 20022, client experience improvements, and reporting platform transformation.

To be successful as a Senior Digital Product Owner, you will need:

• Proven experience, typically gained over 5-10+ years, within Transaction Banking, Cash Management, Treasury Services, Corporate Banking, Payments, or Information Services, with a track record of delivering solutions that support client and business outcomes.
• Knowledge of reporting and information products, including MT940 End of Day Statements, MT942 Intraday Reporting, camt.052 Account Reporting, camt.053 Bank Statements, camt.054 Notifications, and wider balance and transaction reporting solutions.
• Understanding of ISO 20022 standards, including camt message structures, MT to camt migration, structured data concepts, reporting implications, and market infrastructure developments.
• Experience operating in an Agile product environment, including roadmap management, backlog prioritisation, user story creation, requirements definition, and product delivery.
• Ability to engage with a broad range of stakeholders, including corporate treasurers, financial institutions, ERP providers, Treasury Management System vendors, and internal delivery teams.

Other highly valued skills may include:

• Experience shaping product strategy and translating complex client, regulatory, and market requirements into clear product outcomes.
• Effective stakeholder management and communication skills, with the ability to build trusted relationships and collaborate across business, technology, and client groups.
• Curiosity, problem-solving, and collaboration skills, combined with a proactive approach to improving products and delivering customer value.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in London.