Observability Engineer (m/f/d)

ABOUT US

At BASF Digital Hub Madrid we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.

You will join the Visibility Team of BASF whose mission it is to build an AI and big data fueled observability solution to predict, avoid and analyze complex disturbances in BASF’s global infrastructure. The team provides and develops the platform that stakeholders such as infrastructure operations, application teams and other business partners can get the required insights from. Aim is to give BASF an end to end visibility solution for Application Performance Management (APM), Network Performance Monitoring (NPM) and IT Infrastructure Monitoring (ITIM).

RESPONSIBILITIES

• Understand the needs of internal Business Partners and their use cases regarding observability.
• Steering of managed services.
• Own end-to-end accountability for the BASF observability landscape-from infrastructure design and tooling development through CI/CD deployment, operational monitoring, and continuous improvement.
• Combine the strengths of observability tools in place, e.g.
  • Grafana.
  • Gigamon.
  • Traffic Broker.
  • Zabbix.
  • Cisco.
  • Thousand Eyes.
  • ELK.
• Find additional ways to leverage the collected system data to generate value for BASF.
• Leverage AI capabilities to improve operational efficiency and reduce manual effort in daily business

QUALIFICATIONS

• Good overview across enterprise IT landscape architectures.
  • Expertise in network infrastructure desirable.
• Proactive mindset.
• Cloud experience (AWS, Azure) highly beneficial.
• Python/JavaScript/Shell scripting.
• Experienced in using code repository (GitLab, Bitbucket).
• Knowledge about CI/CD tools is also a plus.
• Monitoring tools (not all mandatory, some background/understanding):
  • APM: Datadog, Dynatrace.
  • NPM: SolarWinds, NetScout.
  • ITM: Zabbix, Nagios, checkMK.
  • Log engines: ELK, Splunk.
  • Steering managed services experience.
• Daily usage of AI tools (e.g. GitHub Copilot). Well understanding about AI concepts like:
  • LLM.
  • MCP Server.
  • Agent.
  • Skills.
• Good ability to gain competence in new assignment areas quickly and independently covering new technologies, methods and skills is essential.
• Extraordinary analytical thinking and troubleshooting skills.
• Out of the box thinking is desirable to understand and eliminate complexity and to find innovative solutions for complex problems.
• Able to work as part of a globally spread, virtual team.
• Strong will and ability to communicate within and outside the team is key.

Education and Work Experience

• Bachelor’s or Master’s Degree / University degree / University of applied Sciences degree (IT, Business IT) is required.
• Professional English skills mandatory.
• Minimum 5+ years job experience in security operations within mid & large-size enterprise environments.
• Technical career preferably in information technologies, telecommunications technologies, process control technology, communication technologies.
• Ability to work within small, creative teams as well as cross-functional teams.

BENEFITS

• A secure work environment because your health, safety and wellbeing is always our top priority.
• Flexible work schedule and Home-office options, so that you can balance your working life and private life.
• Learning and development opportunities
• 25 holiday days per year
• 5 additional days (readjustment)
• A collaborative, trustful and innovative work environment
• Being part of an international team and work in global projects
• Relocation assistance to Madrid provided

At BASF, the chemistry is right.

Because we are counting on innovative solutions, sustainable actions, connected thinking and on you, become a part of our formula for success and develop the future with us - in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.

At BASF, we are committed to upholding and ensuring compliance with company standards related to quality, environment, health, safety, and energy, in line with our global guidelines.

We actively promote a culture of prevention and continuous improvement, encouraging collaboration in initiatives related to quality, environmental protection, health, safety, and energy performance.

We foster responsible energy use, promoting efficiency in daily operations and supporting the identification of improvement projects and energy-saving opportunities.

CONTACT

Do you have any questions about the application process or the position? Please reach out to Felipe Bianco ([email protected])