Technical Analyst System User Enablement (m/f/d)

WELCOME TO BASF

At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities.

Key Responsibilities

Power Apps, Dataverse & Application Support

• Support and further develop existing Microsoft Power Apps, including the Mercury Mapping App and the Mercury Enablement Compass App.
• Shadow current development activities and build up technical knowledge before the July app V3.0 go-live.
• Design, update, and maintain Dataverse tables, data structures, relationships, and schemas.
• Implement Power Apps logic, Power Fx formulas, business rules, and technical enhancements.
• Support content and data maintenance, especially for larger uploads, structural updates, or changes requiring technical adjustments.
• Troubleshoot technical issues and ensure stable, scalable, and user-friendly app performance.

Automation, AI & Reporting

• Identify opportunities to improve or replace manual routines through Power Automate, AI capabilities, or other Microsoft 365 automation options.
• Support automated mail send-outs, notifications, data flows, and integration with relevant source systems.
• Create and maintain reporting views, dashboards, or activity trackers to support steering of learning and enablement activities.
• Ensure data quality, consistency, and transparency across tools, reports, and learning operations processes.

Stakeholder Collaboration & Documentation

• Translate business and enablement requirements into practical technical solutions.
• Collaborate closely with SUE, IT, data owners, and functional stakeholders to clarify requirements and priorities.
• Document app structures, data models, process flows, technical decisions, and maintenance routines.
• Provide operational support and guidance to users involved in app maintenance, learning operations, and data preparation.

Required Skills & Experience

• Hands-on experience with Microsoft Power Apps, Power Automate, and Dataverse.
• Strong understanding of data modelling, table structures, relationships, data quality, and app logic.
• Experience with Microsoft 365 integration, including Teams, Outlook, SharePoint, Excel, or similar sources.
• Ability to translate business requirements into scalable, maintainable, and user-friendly technical solutions.
• Experience in automation, reporting, dashboards, or process improvement using Microsoft tools.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Fluent English communication skills and the ability to work with cross-functional stakeholders.

Working Style

• Highly precise, reliable, and execution-focused.
• Comfortable with repetitive, detail-heavy technical and operational work.
• Able to work independently under tight go-live timelines and changing priorities.
• Proactive in identifying improvement opportunities and pragmatic in delivering workable solutions.
• Structured, service-oriented, and comfortable working in a project environment.

Nice to Have

• Experience with Power BI, Azure DevOps, APIs, connectors, Power Fx, or application lifecycle management.
• Understanding of SAP S/4HANA end-to-end processes and their representation in SAP Signavio.
• Experience in enterprise learning, enablement operations, change management, or large transformation programs.
• Familiarity with data protection, access concepts, and governance in enterprise environments.

WHAT WE OFFER

Be part of a global leader in digital transformation, working in a vibrant Digital Hub that values innovation, agility, and cross-functional collaboration. Shape the future of BASF’s digital landscape, contributing to projects that drive sustainability and make a real impact. Thrive in a high-performance culture that supports your personal and professional growth, offering diverse learning opportunities and career development. Enjoy a modern, inclusive work environment where your ideas are valued, and your curiosity and ambition are encouraged. Benefit from flexible working models, international networking, and a strong sense of purpose as we enable our customers’ green transformation and lead the way in digital excellence.