Technical Service Manager, Refining Catalysts (Europe)

WELCOME TO BASF

The Catalysts Division is the world's leading supplier of environmental and process catalysts. We develop technologies for air protection, fuel production and for efficient manufacturing of chemicals and other products, including battery materials. We help our customers to be even more successful with our knowledge of precious and base metals and our passion for innovation.

WHAT YOU CAN EXPECT

As a member of BASF's Global FCC Technical Service team, you will play a critical role in maximizing customer value, refinery performance, and business growth across our FCC catalyst portfolio. Acting as a trusted advisor to customers and a key link between commercial, technical, manufacturing, and innovation teams, you will drive technical excellence, strengthen customer partnerships, and help shape the future of FCC technology solutions.

• Play a critical role BASF's FCC Technical Service team, providing expert support on catalyst performance, additive applications, troubleshooting, and refinery unit optimization to deliver outstanding customer outcomes.
• Build trusted relationships with refinery customers by leading technical reviews, site visits, startups, turnarounds, and performance assessments, while serving as a key technical advisor.
• Partner with Commercial, R&D, Manufacturing, Product Management, and Global Technology teams to support customer retention, drive business growth, and successfully develop and commercialize new solutions.
• Deliver technical excellence through catalyst evaluations, refinery data analysis, and resolution of complex FCC operating challenges, ensuring recommendations align with both customer and business objectives.
• Drive operational effectiveness by supporting technical projects, resource planning, customer deliverables, and continuous improvements to processes, tools, safety, quality, and regulatory compliance.
• Liaise with industry experts, licensors, laboratories, and consultants to ensure high levels of service delivery to our customers.

WHAT YOU OFFER

• Bachelor's, Master's, or PhD in Chemical Engineering, Chemistry, Materials Science, or a related technical discipline.
• Significant experience in refining, FCC operations, catalyst technologies, technical service, or process engineering, with a strong understanding of refinery economics and customer requirements.
• Proven track record of leading technical teams and delivering complex projects in a dynamic, customer-focused environment.
• Deep expertise in FCC catalyst technology and refinery operations, including direct customer engagement and technical problem-solving.
• Strong business acumen, communication, and stakeholder management skills, with the ability to translate technical solutions into customer value and willingness to travel as needed.
• Availability to travel ~30% of your working time (Western and Northern Europe).

WHAT WE OFFER

• CCNL (National Chemical Collective Agreement).
• Gross annual salary (RAL) between €85,000 and €100,000, to be assessed based on the candidate’s skills and relevant experience.
• Variable bonus.
• Corporate welfare program.
• Company car for both business and personal use.High-impact regional role focused purely on FCC catalysts.
• Combination of technical leadership and commercial ownership.
• Flexible working model: you will be able to work remotely within the country and adjust your schedule.
• Opportunity to work with leading refinery customers in the region.

HOW TO REACH US

Do you have questions about the selection process or the position? You can contact: [email protected]

Initial information about the application process is available here: http://on.basf.com/applicationprocess.

ABOUT US

Join a global FCC leader and contribute to advancing refinery performance through technical excellence and strong customer partnerships.

Apply now and create your own chemistry with BASF.

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