Home Show / Call Center Representative - Bath Planet

Bath Planet is a US bathroom remodeling brand based in Libertyville, Illinois, whose network of authorized local dealers installs bathtub and shower replacements, bath-to-shower conversions and accessibility upgrades, often completed in a single day. The brand belongs to Bath Concepts Industries, founded by Scott Rosenbach in 1999, which supplies the high-tech polymer wall and base systems behind the products and backs installations by trained local dealers across dozens of US states. Its dealers hire in-home sales consultants, outside sales representatives, home show and call center representatives, service technicians and warehouse associates.

bathplanet.com · HQ: Libertyville, United States · Kitchens, Bathrooms & Home Improvement · 501-1000 employees

Home Show / Call Center Representative

Bath Planet of Inland Empire

Location: Riverside, CA

Job Type: Full-Time

Pay: $20.00 per hour + Performance Bonuses

About Us

Bath Planet of Inland Empire is a leading provider of high-quality bathroom remodeling solutions. We are committed to delivering outstanding customer service and helping homeowners transform their bathrooms with beautiful, durable products. We are currently seeking a motivated and energetic Home Show / Call Center Representative to join our growing team.

Position Overview

This unique role combines both event marketing and call center responsibilities. You will represent our company at local home shows, community events, and retail locations while also assisting with outbound and inbound calls to prospective customers. The ideal candidate enjoys interacting with people, has strong communication skills, and is motivated by performance-based rewards.

Responsibilities

Home Show & Event Responsibilities

Represent Bath Planet of Inland Empire at home shows, fairs, expos, and promotional events.
Engage with homeowners and educate them about our products and services.
Generate qualified leads and schedule free in-home consultations.
Set up and maintain attractive event displays.
Build positive relationships with potential customers.
Meet and exceed lead generation goals.

Call Center Responsibilities

Make outbound calls to prospective customers.
Follow up with leads generated from events, marketing campaigns, and referrals.
Answer inbound customer inquiries professionally and courteously.
Schedule appointments for our sales team.
Maintain accurate customer information within company systems.
Provide exceptional customer service during every interaction.

Qualifications

Excellent communication and interpersonal skills.
Comfortable speaking with customers in person and over the phone.
Positive attitude and strong work ethic.
Ability to work independently and as part of a team.
Basic computer skills.
Previous customer service, retail, call center, sales, or event marketing experience is preferred but not required.
Reliable transportation.
Ability to work weekends and occasional evenings for events.

What We Offer

Competitive hourly pay of $20.00 per hour.
Performance-based bonuses and incentives.
Paid training.
Career growth opportunities.
Supportive and team-oriented work environment.
Opportunity to work with one of the leading bathroom remodeling companies in the region.

Apply Today!

If you are outgoing, customer-focused, and enjoy helping people while earning bonus opportunities, we encourage you to apply and become part of the Bath Planet of Inland Empire team.

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