University Advising Coordinator

The University Advising Coordinator will manage an assigned caseload of first-year and undeclared students, serving as a Student Success Coach and providing individualized academic guidance and support. Working collaboratively with the Registrar's Office, Academic Affairs, Enrollment, and the Associate Vice President for Student Success, the Coordinator will contribute to the development and implementation of academic advising policies, student success initiatives, and programs designed to enhance the student experience and promote academic achievement.

Primary Responsibilities include:

• Develop and manage a comprehensive academic advising program for first-year and undeclared students, beginning with new student enrollment deposits and continuing through the declaration of an academic major.
• Implement a structured, skills-based advising pathway and calendar model that promotes academic planning, student development, and timely progression toward degree completion.
• Manage an assigned caseload of first-year and undeclared students, providing individualized and group advising sessions focused on academic success, goal setting, and degree planning.
• Collaborate with Enrollment staff to facilitate the transition of prospective students to enrolled students, ensuring effective communication, coordination, and adherence to established best practices.
• Provide guidance and direction to Student Success Coach staff who assist incoming first-year and transfer students with academic advising and the transition to university life.
• Coordinate and implement the registration process for incoming first-year students, ensuring students receive appropriate academic guidance and course placement assistance.
• Participate in the planning and implementation of annual student success initiatives and events, including the Major/Minor Festival and collaborative programming with other campus departments.
• Collaborate with the Associate Vice President for Student Success and the Assistant Vice President for Campus Life in developing and implementing new student orientation programs that support academic preparation and successful integration into the University.
• Provide consultation and assistance to faculty regarding academic advising concerns involving students who have declared majors, as requested.
• Serve as a member of the Committee for Academic Standing and participate in other University committees as assigned.
• Support the continuous evaluation and improvement of academic advising practices, student engagement strategies, and student success initiatives.
• Perform other related duties and responsibilities as assigned by the Associate Vice President for Student Success.

Required Qualifications

• Bachelor's degree in higher education, education, student affairs, or a closely related field from an accredited institution.
• Minimum of two years of professional experience working directly with students in a university or higher education setting.
• Demonstrated experience supporting academic success initiatives, student advising, or the administration of academic policies and procedures.
• Strong interpersonal, organizational, and communication skills, with the ability to establish effective working relationships with students, faculty, staff, and University leadership.
• Demonstrated ability to manage multiple priorities, coordinate student-centered initiatives, and maintain accurate student records.
• Ability to exercise sound professional judgment, maintain confidentiality, and provide responsive, student-focused support.
• Commitment to fostering student engagement, academic achievement, and an inclusive and supportive learning environment.

Preferred Qualifications

• Master's degree in higher education administration, student affairs, counseling, education, or a related field.
• Experience providing academic advising, student success coaching, or first-year student transition support in a higher education environment.
• Familiarity with developmental advising models, academic retention strategies, and student success best practices.
• Experience coordinating academic registration, orientation programs, or student engagement initiatives.
• Experience collaborating across academic and administrative departments to support institutional student success goals.

Position Details

• Appointment: Full-time, 12 months
• Department: Student Success
• Reports To: Associate Vice President for Student Success
• FLSA Classification: Exempt - Administrative
• Annual Salary: mid-$50,000.00, commensurate with qualifications and experience
• Work Location: Batten University, Virginia Beach, Virginia

Instructions to Apply

Interested applicants should submit a cover letter, current résumé or curriculum vitae, and contact information for at least three professional references, including names, titles, telephone numbers, and email addresses.

Application materials should be submitted electronically through the Batten University Employment Opportunities webpage. All application documents should be uploaded in PDF format.

Review of applications will begin immediately and continue until the position is filled.

Statement of Non-Discrimination

Batten University is an Equal Opportunity Employer. Applicants are considered on the basis of their skills, experience, and qualifications without regard to race, religion, color, creed, sex, national or ethnic origin, age, marital status, protected veteran status, sexual orientation, gender identity or expression, disability, or any other status protected by applicable federal or state law.

About Batten University

Batten University, located in Virginia Beach, Virginia, is a private liberal arts and sciences institution committed to academic excellence, student success, and meaningful community engagement. Situated on a beautiful 300-acre campus in Coastal Virginia, the University offers a personalized educational experience emphasizing small class sizes, close faculty-student relationships, experiential learning, and leadership development.

Batten University is dedicated to preparing students for meaningful careers, lifelong learning, and responsible citizenship through a comprehensive liberal arts education that encourages intellectual curiosity, ethical leadership, and service to others.