Location
Hybrid (Bengaluru, India)
Seniority
Junior · 2+ years exp
Visa
Sponsors visas in United States, United Kingdom; no register of this country names it
Employment
Full-Time

Removed from the employer's board on Nov 5, 2026. First seen by Alion on Oct 23, 2026. Bazaarvoice scores A on the Alion truth index.

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Bazaarvoice is a leading technology company that specializes in user-generated content, product ratings, and online review management solutions. Headquartered in Austin, Texas, the enterprise enables global brands and retailers to collect and display authentic consumer feedback across e-commerce platforms. By leveraging social proof and shopper insights, its platform helps businesses increase online conversions, build customer trust, and optimize digital marketing strategies.

Location: Bengaluru, India (Hybrid: 3 days a week in office)

Shift Timings : 8 AM - 5 PM

Start Date: 2nd February 2027 (Mandatory joining date)

We have recently set up a brand-new, specialised Trust & Safety team (Authenticity) right here in Bengaluru, and we are looking for 4 sharp, analytical minds to join us at the very start of this exciting journey. If you are highly analytical, detail-oriented, and passionate about maintaining digital integrity for thousands of global brands, this role is a perfect fit.

What Does the Authenticity Team Do?

The Authenticity Team is Bazaarvoice’s specialized fraud detection squad. This role isn't just about reviewing content-it's about pattern recognition and fraud detection. Using our advanced case management systems, you will dive deep into user-generated data to separate authentic human experiences from fake reviews, spam, and bad actors.

What You’ll Do (Key Responsibilities)

  • Investigate Fraud: Spot, research, and eliminate fraudulent content using our proprietary tracking tools and case management system.

  • Trend Analysis: Dive into data to identify emerging patterns, spam behaviors, and review manipulation tactics.

  • Make Decisive Calls: Act confidently when evaluating tricky or obscure cases where fraud isn't immediately obvious.

  • Hit Your Benchmarks: Own your performance by meeting both speed and quality targets to keep our global queue running smoothly.

What We’re Looking For

Background & Job Skills:

  • Education: Bachelor’s degree or equivalent international qualification.

  • Experience: 2-3 years of hands-on experience in fraud detection, risk analysis, trust & safety operations, risk investigation or Financial crimes.

  • Nice to have: Experience with Accertify is a major plus!

  • Analytical Mindset: A genuine passion for researching data trends and solving complex mysteries.

  • Feedback-Driven: A positive attitude toward coaching, with the ability to adapt and refine your strategy based on feedback.

Tech & Communication Skills:

  • Highly proficient with online messaging, web applications, and MS Office (Excel, Word, Outlook).

  • Exceptional professional communication skills in English (both written and verbal).

Availability Requirements:

  • Immediate Availability: You must be able to start on 2nd February 2027 (no exceptions).

  • Hybrid Schedule: Willingness to work from our beautiful Bengaluru office 3 days a week.

  • Flexibility: Open to working slightly shifted hours a couple of days a month (always with plenty of prior notice).

Our Interview Process

We believe in transparency. Here is exactly what to expect after you hit apply:

  • Step 1: Recruiter CV Review - Our talent acquisition team will review your application against the role requirements.

  • Step 2: Skills Assessment - A quick online evaluation focusing on your aptitude and English comprehension skills.

  • Step 3: Hiring Team Interviews (2 Stages) - Two rounds of video conversations with the hiring managers to discuss your fraud detection background and problem-solving skills.

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